Manager, Product Manager-Payments Intelligence

11 West 19th Street (22008), United States of America, New York, New York
Manager, Product Manager-Payments Intelligence
This role is for the Payments Intelligence team, within the Emerging Payments line of business at Capital One. The Payments Intelligence team builds at-scale data products (APIs, datasets) using a variety of cloud technologies and ML capabilities to power digital experiences and analytics across Capital One that need customer spend data.
Our data platform enables a diverse range of intents across various organizations, each with their own priorities. Our team powers a variety of marketed features and other internal capabilities.
As a Manager, Product Management, you will lead products within our platform that are responsible for the organization, enhancement and management of spend data, focused on maintaining high resilience, performance, and data quality.
In this role you will:

• Leverage strong analytical skills to manage and develop data products while executing a strategic product roadmap aligned with business goals.
• Collaborate across teams to define data-driven strategies, prioritize features, and deliver impactful solutions on time.
• Monitor product performance using key metrics, driving continuous improvement and innovation throughout the product lifecycle.

Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.
In this role, you'll be expected to demonstrate proficiency in four key areas
Human Centered

• You will align product strategy around clear customer-backed themes and patterns to drive alignment between stakeholders
• You will lead a team in identifying and prioritizing roadmap founded in customer needs; recognizes when customer needs are not being met and advocates for evolving approach
• You will influence cross-organizational stakeholders to align on the right customer-focused solutions

Business Focused

• You will build product strategies and roadmaps for your areas independently, balancing priorities based on impact and risk
• You will understand and proactively address the cascading impacts of the roadmap inside and outside the organization, including broader business and enterprise context, financial impacts, and all facets of risk management
• You will identify opportunities to innovate for new sources of business value that can be supported by a platform, feature or capability

Technology Driven

• Inspires teams to deeply understand technology opportunities to increase velocity of new features and capabilities
• Fosters active partnership with architecture to drive target state; challenges existing principles to drive better macro outcomes
• Leads horizontally across the value chain to ensure effective monitoring and controls are in place

Transformational Leadership

• Defines an iterative vision backed product agenda that solves diverse customer problems and delivers business outcomes
• Works in multiple problem spaces and can appropriately prioritize problems / build a roadmap to maximize impact
• Articulates how products will interact with the larger product portfolio and business initiatives
• Leads with future focus and pushes back on narrow perspectives such as "it's always been done that way"

What makes a great fit:

• Scaled Data Product experience [Ideal]- You understand and can access/analyze transaction data, and have experience and/or passion about building on cloud data technologies (DynamoDQ, streaming, data lakes).
• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Grit - You love starting from nothing. You know how to take on a challenge and find creative solutions to getting it done even when it's hard.Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally a team to work with you.
• Continuous learner - Even if you don't know the answer today, you are willing to learn the answer for tomorrow. You are not afraid to spend the day learning, asking questions, and digging deep.
• Best Partner - We do not expect you to be an expert at everything but we do expect you to know who to turn to for the right answer to the question

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 3 years of product management experience or at least 1 years of experience in agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• 1+ years of experience with Payments Industry (particularly transaction data) ideal
• 1+ years of experience with SQL, Databricks, data lakes, and/or AWS data services (DynamoDB, S3, streaming, etc)
• 5+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).