Manager, Product Manager - Card Enterprise Platform

Center 1 (19052), United States of America, McLean, Virginia
Manager, Product Manager - Card Enterprise Platform
The Customer Success role within our Card Enterprise Platform team plays a pivotal role in driving product strategy and execution across our line of business (LOB) at Capital One. The team engages directly with key stakeholders to deeply understand their use cases, pain points, and business priorities. They collaborate closely with cross-functional teams, including the three towers, to develop and maintain a strategic product roadmap that iteratively enables the LOB objectives.
The team is responsible for translating business needs into clear, actionable requirements, working hand-in-hand with engineering teams to ensure seamless execution of the roadmap. Our main goal here is building this joint roadmap and customer engagement across Capital One LOBs by ensuring constant transparency between our team and our internal customers so that everyone is aligned with our common goal.
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Since the founding of the company, we at Capital One have believed that information and technology would transform banking. That belief and spirit continues with the platforms we're building to support customers' financial transactions. We're working backward from a vision to radically transform how we work and how we serve our hundreds of millions of customers.
We are looking for a Product Manager who will chart the path to Capital One's future and profoundly impact our business by building a platform that is accurate, scalable, and flexible to support the businesses we're in today and the future products we haven't even imagined yet. They will have a keen eye for understanding the customer problem and collaborating with technology and business domain experts to design a sustainable solution while ensuring stakeholders are engaged and informed every step of the way.
In this role, you can expect to hone your product management craft through:

• Learning the intricacies of complex financial products in a highly regulated environment
• Collaborating with all of Capital One's Market leading Lines of Business (Card, Bank and Financial Services)
• Translating real world financial events into higher order platform capabilities
• Building a platform with a focused investment on usability and scalability

We want you if you are:

• Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus . You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).