Manager, Agency Partnerships

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

This role reports to the Partnerships and Alliances team who develop strategic partnerships with the most influential partners in our space.

About the Role:

We seek a Manager of Agency Partnerships who will play a key role in building and executing the Agency Partner and Alliance strategy.  We are looking for a proven sales and alliance professional who is an effective and confident communicator with an entrepreneurial approach who is looking to maximize financial success in a progressive environment that promotes quality, creativity and innovation. This individual contributor will report to the Director of Partnerships and Alliances.

You Will:

• You will grow our agency partnerships and partner influenced revenue in North America by cultivating relationships with an extensive existing agency partner base
• Recruit and evaluate potential new agency partnerships to grow and enhance the partner ecosystem
• Lead day-to-day management of assigned partners and drive deep engagement
• Drive GTM strategy between partners and the direct sales organization, act as the liaison between our AEs and agency  account teams 
• Assist with all aspects of account launches and ongoing issue resolution as needed when agencies are involved
• Orchestrate efforts with various members of other departments to drive better agency partnerships
• Develop and deliver use case presentations to existing and new agencies  with an emphasis on differentiating us from other vendors in the space
• Act as the primary point of contact with agency contacts, keep them abreast of all things Invoca as well as industry trends
• Participate in and contribute to the development of strategic sales initiatives as part of the Partner team
• Drive pipeline and maintain a sales funnel, hold a lead and influence revenue quota for partner opportunities
• Nationwide travel is required and encouraged

You Have:

• 7+ years in Advertising and Marketing Industry
• 5+ years of indirect Agency sales experience or partner management is preferred.  Previous experience building and managing a complex and successful agency partnership or alliance programs
• Extensive rolodex of Agency contacts 
• Understands complex customer requirements, able to find multiple avenues of entry into an account, and excellent prospecting and closing skills
• Strong attention to detail, ability to move fast, and eagerness to exceed goals
• Experience in building close “trusted advisor” relationships with external partners
• Experience in setting account management strategies and initiatives
• Strong project management, organization and multi-tasking skills required 
• Ability to utilize the Google suite, Microsoft Excel, Microsoft PowerPoint & SFDC
• Extraordinary and effective communication skills required (oral and written)
• In-house Agency experience, a plus

Salary, Benefits & Perks:

At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:

Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations.

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
• Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family.
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included.
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock Options – All employees are invited to share in Invoca’s success through stock options.
• Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program.
• Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members.
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs.
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service.
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

Position Base Range - $105,000-$115,000 / plus variable

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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