Lifecycle Operations Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
119K-155K Annually
3-5 Years Experience
Software
The Role
The Lifecycle Operations Manager will support marketing initiatives by managing marketing automation in Marketo, optimizing lead workflows, developing email marketing campaigns, and collaborating with cross-functional teams. They will monitor performance metrics, ensure compliance with data regulations, and troubleshoot technical issues, contributing to the success of B2B marketing programs.
Summary Generated by Built In

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Airtable is looking for a detail-oriented and operationally-focused Lifecycle Operations Specialist to join our dynamic Lifecycle marketing team. This role is critical in supporting marketing initiatives through effective program management and marketing automation. 

The role combines the creative process of architecting prescriptive programs, setting up scalable programs, and operationalizing these programs to ensure they produce results. The team works closely with cross-functional partners Field Marketing, Content, Creative, Paid Marketing, and Marketing operations as trusted advisors to drive large-scale impact and transformation across Airtable's demand generation engine. In this role, you will help define, shape, and deliver Marketing programs, providing analytical insights required for successful execution. This high-impact role involves quickly changing priorities and demands, requiring the ability to juggle multiple projects, insightful analysis, and focused execution planning.

What you'll do

  • Set up and maintain back-end operations in Marketo for webinars, events, content, and demand generation initiatives
  • Maintain and optimize existing lead processing workflows, ensuring data accuracy and operational efficiency
  • Develop and implement email marketing campaigns, including list segmentation, content creation, and performance tracking
  • Collaborate with cross-functional teams to support lead nurturing and customer engagement strategies
  • Monitor and report on key performance metrics, providing insights to improve campaign effectiveness
  • Ensure data hygiene and compliance with data privacy regulations
  • Troubleshoot technical issues related to marketing automation and integrations to tools
  • Document processes and best practices for marketing operations
  • Partner with the Analytics team to support data enrichment for enhanced audience segmentation

Who you are

  • 3-5 years of experience in marketing operations or a similar role
  • Deep understanding of Marketo, ability to navigate Marketo and reverse engineer workflows
  • Proficiency Salesforce, with hands-on experience in setting up and managing marketing programs
  • Strong background in B2B marketing and/or Product-Led Growth (PLG) strategies
  • Excellent analytical skills with the ability to derive insights from data
  • Detail-oriented with a strong focus on accuracy and quality
  • Experience with email marketing, lead nurturing, and customer journey mapping
  • Familiarity with HTML, CSS, and JavaScript is a plus
  • Bachelor's degree in Marketing, Business, or a related field

Desired Skills

  • Certification in Marketo and/or Salesforce
  • Experience with additional marketing technology tools including webinar platforms
  • Knowledge of data privacy regulations (e.g., GDPR, CCPA)
  • Strong project management skills
  • Excellent communication and interpersonal skills

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is:

$119,000$155,000 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here.

Top Skills

CSS
HTML
JavaScript
The Company
New York, NY
575 Employees
On-site Workplace
Year Founded: 2013

What We Do

Airtable's mission is to democratize software creation. We believe that software stands to be the single most impactful way anyone can bring their ideas to life, yet that few people can actually access it as a creative medium. Airtable enables everyone to experience the power of creating, not just using, software.

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