Lead Product Manager, Safety

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

As the Lead Product Manager, Safety you will spearhead the development of features aimed at educating and empowering our community. In this crucial role, you'll be a key driver of our user-facing safety strategy. You'll work cross-functionally with engineers, designers, data scientists, and our Trust & Safety operations partners to translate user needs into innovative solutions that promote positive behaviors and deter bad actors. You will collaborate with a team of talented product managers, fostering a culture of discipline excellence by sharing best practices and staying ahead of emerging trends in online safety.

Responsibilities

• Product Strategy: Develop and execute a product strategy for user-facing safety initiatives in alignment with the Hinge T&S and company goals.
• Feature Development and Iteration: Collaborate with design, research, engineering and data teams to define, prioritize, and deliver technical solutions and features that reduce experiences of harm on Hinge. Iterate on the existing safety feature set.
• Roadmap Planning: Create and maintain a clear product roadmap, regularly communicating updates to stakeholders.
• Cross-functional Collaboration: Work closely with customer support, operations, compliance, legal, privacy, and other stakeholder groups to create the best solutions to user problems. 
• Data Analysis: Use data to understand performance of features, and make data-driven go/no-go decisions.
• Compliance Readiness: Understand the compliance landscape and develop innovative solutions to satisfy regulatory requirements, while maintaining a delightful user experience.
• Vendor Assessment and Procurement: Create a framework for choosing technology partnerships and implement integrations with the state-of-the-art platforms to support compliance goals.

What We're Looking For

• 8+ years experience as a product manager in consumer products.
• Bachelor's degree in a related field (Computer Science, Business, etc.).
• Proven track record of leading successful product initiatives in a fast-paced, dynamic environment, specifically related to user safety.
• Deep understanding of online safety best practices and emerging threats in the dating app space.
• User-centric mindset with a passion for creating a safe and inclusive online dating experience.
• Strong technical background with a good understanding of software development and integrations.
• Strong analytical skills with the ability to leverage data to identify user pain points, measure feature effectiveness, and inform product decisions.
• Effective communication and collaboration skills to work effectively with cross-functional teams (engineering, design, data science, Trust & Safety) and stakeholders at all levels.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for contributing to a safer dating experience and increasing the feelings of trust amongst our community.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]. 

Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.