Lead Technical Product Manager, Notification Platform

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

Hinge is hiring a Lead Technical Product Manager, Notification Platform, sitting at the intersection of Hinge’s end-to-end notifications user experience and the underlying tech stack that powers it.

Notifications (email, push and in-app) are a key opportunity to drive impact at Hinge, ultimately getting more people out on great dates and growing Hinge’s business.

In order to unlock this growth, Hinge is streamlining its notification infrastructure to make optimizing notifications and creating new ones as efficient and impactful as possible.

This role will collaborate with partners from Engineering, Design, Data and ML. It will require a keen ability to synthesize internal and external user needs along with high-level technical considerations to balance solving near-term blockers and ultimately inform both the high level architecture and user experience of all notifications at Hinge.

This role will come with an opportunity to collaborate and influence in adjacent areas over time, including Hinge’s Design System, AI platform, Experimentation toolset and Notification Platform.

Responsibilities

• Lead Build vs. Buy Discussions: Evaluate user requirements against open-source options, SaaS vendors, and technical and architectural choices.
• Gather and Prioritize Requirements: Collect and prioritize internal and external customer requirements and goals.
• Collaborate Across Teams: Work with engineering, design, data, ML, and marketing teams to design, evaluate, and prioritize solutions.
• Develop a long-term Roadmap: Enhance Hinge’s notification infrastructure, focusing on incremental value towards a fully functional notification platform.
• Track and Communicate Metrics: Devise, track, and communicate the status of OKRs and KPIs to Hinge’s leadership.
• Champion Improvements: Promote the capabilities, address gaps, and highlight upcoming improvements of Hinge’s notification platform internally.

What We're Looking For

• Proven Experience: 8+ years in a technical product management or equivalent role in an engineering platform organization
• Decision Making: Demonstrated experience weighing technical tradeoffs with a focus on impact to end user and business outcomes
• Cross Functional Collaboration: A proven track record of collaborating effectively with a wide range of cross-functional partners including members of Engineering, Design, Data and Machine-learning disciplines
• Communication Skills: Experience clearly communicating about the impact of technical considerations to a wide variety of audiences through strategy documents and presentations and live Q&A sessions
• Technical Comprehension: While you won’t be writing code, you should have a working understanding of REST APIs, cloud services, distributed systems design, webhooks, Web & Mobile SDKs and templating languages.
• Bonus: experience working with notification user experiences, vendors and platforms such as Braze

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]. 

Note: We will only respond to inquiries regarding accommodations and if you have any questions about your job application, please reach out to your Talent Acquisition Partner directly.