Specialist, Social

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen. 

touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on as one of the top agencies in the world, and Data & Insights Agency of the year for the second year in a row. Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: andto name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

About the role:

Known’s Media Science team uses advanced analytics, machine learning, statistics, and algorithms to plan and optimize advertising dollars. We partner with our clients to translate their business goals into meaningful metrics, and buy media across all channels to drive those target outcomes.  

The Media/Data Science team continues to grow and so does our need for a Specialist, Social. This position is responsible for the creation, maintenance, and optimization of our ad campaigns, using analytics, automation, and piloting existing tools. Typically working in a team with at least one more senior member, our Paid Social Specialist is expected to have excellent critical thinking skills, with an innate sense of curiosity and the desire to explore new ways to evolve and improve our processes and deliver ROI for our clients. In addition, time and project management skills are key to being successful in this role.  

Being a Junior Specialist, Social at Known is a unique opportunity for those pursuing a career in this field. In addition to the analytics and operations which form the basis of our campaigns, our social analysts sometimes work directly with clients, attending client meetings and occasionally presenting results with support from more senior members. They are responsible for contributing significantly to deliverables, including regular campaign updates.

• Assisting in all elements of a social campaign launch, including campaign setup, ad trafficking, and QA across platforms like Meta, TikTok, Reddit, Pinterest, YouTube, or Snap.
• Independently build and sometimes present campaign-related analyses and results.  These analyses can include campaign reporting, creative analysis, audience deep dives, bidding approaches, experiment results, and landing page strategy.
• Derive and implement optimizations and new strategies to improve performance, such as bid approach, A/B tests, and audience segmentation
• Validate data analyses by reviewing and performing audits of our data in reporting or creating new analyses that better serve our clients or improve efficiency
• Day-to-day monitoring, management, analytics, and optimization of assigned campaigns
• Assisting in Media billing needs across campaigns

• A BS/BA degree from an accredited college or university. 
• 1 year professional experience in analytics, advertising, ad tech, or media
• 1 year professional experience working with paid campaigns on Social Media platforms such as Meta
• Can exhibit technical leadership and critical thinking by reviewing and identifying errors 

Skills, Abilities, and Knowledge

• Understanding of the fundamentals of social media advertising
• Knowledge of social platforms including Facebook/Instagram, YouTube, TikTok, Reddit, Pinterest and LinkedIn
• High proficiency with Excel
• Strong math and statistics foundational knowledge
• Proven ability to work independently and efficiently
• Attention to detail 
• Time management 
• Excellent verbal and written communication 
• Some experience presenting work and the desire to develop this area
• Aptitude for deeply interpreting data/analytics  
• Experience with data visualization tools such as Looker or Tableau is a plus

Competencies 

• Detail-oriented with a desire for managing the quality & accuracy of analytics, including checking your own and others’ work
• A desire to work on challenging problems that require flexibility in approach 
• Ability to think strategically, analytically, and proactively about diverse business 
• problems
• Collaborative attitude
• Self motivated and exhibits initiative
• Willing & able to learn quickly
• Abundant intellectual curiosity and integrity

• Unlimited paid time off
• 401k with company matching and no vesting period
• Annual bonuses
• Generous medical plan
• Paid parental leave

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

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