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Posted 7 Days Ago
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New York, NY
1-3 Years Experience
Information Technology • Internet of Things • Social Impact • Software
RapidSOS creates technology that protects lives by empowering faster, smarter emergency response.
The Role
In this role, you will collaborate with emergency communication centers and public safety officials to promote RapidSOS solutions. You will also manage initiatives for process improvements and customer experience and support the company's growth by owning strategic initiatives.
Summary Generated by Built In

Join RapidSOS’s Talent Community | Future Public Sector Group Roles

In the time it takes you to read this job description, roughly 1,380 emergencies will be handled by RapidSOS.

Thank you for taking the time to check out RapidSOS’s careers page! We regularly update our careers page to reflect our open positions, but we are a rapidly growing start-up. If you don’t see an open position that’s a fit but are still interested in opportunities at RapidSOS, please feel free to apply and we will keep you in mind for future openings. The Recruiting team regularly monitors this requisition and will reach out to you in the future if there’s a position that aligns with your experience and interest.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

At RapidSOS, we are empowering safer, stronger communities with faster, data-driven emergency response. In partnership with public safety, RapidSOS created the world’s first intelligent safety platform that securely links life-saving data from 500 million+ connected devices, apps and sensors and 100+ technology partners directly to RapidSOS Safety Agents, 911, and first responders globally. The platform is used by over 16,000+ first responder agencies and supports 171 million+ emergencies each year. When people need help during an unsafe moment or an emergency, their connected device, home or building that is RapidSOS Ready, delivers essential data to the right place, when it matters most


What you’ll do: 

  • Collaborate with Emergency Communication Centers (ECCs), State and local public safety officials, and Public Safety Vendor Partners on promoting RapidSOS solutions for delivering location & additional data to where it's needed most: 9-1-1 call-takers and dispatchers who are answering calls and saving lives
  • Represent the needs and desires of Public Safety in the product development process for new additional data interfaces and services
  • Messaging with State and regional authorities regarding Location Services and ADR opportunities including adoption, training, and utilization
  • Manage initiatives that focus on driving new projects, process improvements, and customer experience enhancements
  • Support RapidSOS in its growth and development by owning key strategic initiatives
  • Build effective strategies, tools, and processes to deliver growth and increase value to our stakeholders
  • And more! 


What we’re looking for in our ideal candidate: 

  • Strong work ethic and ability to multitask 
  • Ability to work collaboratively and independently, depending on the nature of the work
  • Highly self-motivated with tons of initiative
  • Ability and appetite to learn quickly
  • Laser-sharp attention to detail and a high standard for excellence
  • No ego - our team believes in “purpose over pride” where no task is beneath us
  • Operates with urgency and thrives in a fast-paced and ever-changing work environment


What we offer: 

  • The chance to work with a passionate team on solving one of the largest challenges globally 
  • Competitive salary and benefits and equity participation 
  • A dynamic, flexible and fun start-up work environment with a highly talented team


If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 


RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.

The Company
New York, NY
235 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

In partnership with public safety officials, RapidSOS built the world’s first intelligent safety platform to securely link data from connected devices and sensors directly to first responders during emergencies. The platform provides intelligent, real-time data to first responders to support a faster and smarter emergency response.

Why Work With Us

We’re a diverse and ambitious team devoted to a life-saving mission. Our team works cross functionally to build the solutions, relationships, and ideas that will change the way public safety responds to emergencies. We’re united in our commitment to a safer, stronger future where technology and people work together seamlessly to save lives.

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