About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.
About the role
The Information Technology Assistant Manager is responsible for assisting the Director of Technology, Innovation & Data and Assistant Director of Technology, Innovation & Data with the efficient operation and maintenance of all computer systems, data and voice communications activities at property.
What you will do
- Assist in ensuring the continuous availability of critical systems, including Front Office Property Management System, Call Accounting, HSIA, PABX, and Food & Beverage Point of Sales.
- Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
- Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
- Assist with ensuring effective support for other systems and office technology devices, including back office, front of house and human resources applications and
- Assist in maintaining accurate records of system files, software, hardware issues, and service requirements.
- Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
- Assist with providing 24 / 7 support for mission critical systems.
- Assist in coordinating new system acquisitions, corporate-initiated projects, and technology implementations as needed.
What you bring
- Technical background, network qualifications desired but not essential.
- Prior education and/or experience supporting complex networks desired but not essential.
- Knowledge of basic accounting principles.
- Works efficiently in a high-pressure environment and is able to handle stress.
- Displays a high level of integrity, professionalism and discretion at all times in dealing with employees and their information.
- College degree, preferably with a focus in Information Systems Technology, or equivalent experience
What we offer:
- Competitive Salary
- Competitive Medical and Dental Packages
- Excellent Training and Development Opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- Commuter Program
- 401k Retirement
Compensation:
80k-85k Annually
Schedule & Hours:
Full time; able to work Saturday.
Learn more about what it is like to work at Four Seasons New York:
http://www.fourseasons.com/newyork/
https://www.facebook.com/FourSeasonsHotelNewYork/
https://www.instagram.com/fsnewyork/
https://twitter.com/fsnewyork
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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