HR Business Partner

Job Posted 10 Days Ago Posted 10 Days Ago
New York, NY
Hybrid
Senior level
Fintech • Mobile • Payments • Social Impact • Financial Services
We're fixing what’s broken in consumer credit with our data-driven platform, helping millions build a brighter future.
The Role
As an HR Business Partner, you will collaborate with leaders to align HR strategies with business goals, enhance employee experience, drive organizational effectiveness, and promote diversity and inclusion.
Summary Generated by Built In

About the role:

At January, we’re transforming the lives of borrowers by bringing humanity to consumer finance. Our data-driven products empower financial institutions to streamline their collections, providing borrowers with straightforward and compassionate solutions to regain financial stability and control over their lives. We’re not just expanding access to credit. We’re restoring dignity and paving the way for millions to achieve financial freedom.

As an HR Business Partner (HRBP) at January, you’ll be instrumental in driving our people strategy and building an environment where high performers thrive. Partnering with our Head of People & Talent and leaders across the organization, you’ll align HR strategies with business goals to enhance organizational performance and employee engagement. Your role will ensure January’s culture is not just preserved as we scale, but also evolves to meet the needs of a growing, dynamic team.

Your Impact:

  • Strategic Business Partnering: Act as a trusted advisor to leaders and managers, aligning HR initiatives with business objectives. You’ll provide strategic guidance on workforce planning, organizational design, and talent strategies to drive January’s mission forward.

  • Enhance Employee Experience: Design and implement programs that foster engagement, development, and retention. You’ll use data insights to identify trends and craft interventions that promote a high-performance culture where employees feel valued and supported.

  • Drive Organizational Effectiveness: Collaborate with leaders to address challenges related to team dynamics, performance, and growth. You’ll facilitate initiatives that improve communication, collaboration, and overall organizational health.

  • Develop Talent Excellence: Partner with the People & Talent team to create and implement learning and development programs tailored to employee needs. You’ll help leaders grow their managerial capabilities and ensure employees have clear paths for growth and advancement.

  • Champion Inclusion and Belonging: Lead efforts to build a more diverse, equitable, and inclusive workplace. You’ll partner with stakeholders to embed DEI principles into all aspects of the employee lifecycle, from recruitment to development.

  • Optimize People Operations: Collaborate with the People Ops team to refine and implement scalable HR processes. You’ll ensure compliance with labor laws, implement best practices, and leverage data to continuously improve people-related strategies and initiatives.

  • Build Cross-Functional Relationships: Serve as a bridge between teams, aligning HR practices with company objectives. You’ll work closely with leadership and employees to foster trust, accountability, and alignment with January’s values.

Qualifications:

  • Extensive HR experience: 7+ years in progressive HR roles, including experience as a strategic partner to senior leaders. Ideally, you’ve worked in high-growth tech or fast-paced environments where adaptability and innovation were key.

  • Strategic and operational expertise: Proven ability to balance long-term planning with day-to-day HR operations. You’re skilled at designing and executing people strategies that align with business goals while maintaining a hands-on approach.

  • Strong analytical skills: Experience leveraging data to drive decision-making and improve HR processes. You’re comfortable analyzing metrics related to engagement, retention, DEI, and organizational effectiveness.

  • Exceptional communication and relationship-building: Ability to establish trust and credibility with employees at all levels. You’re a skilled coach, communicator, and facilitator who can navigate complex conversations with empathy and professionalism.

  • DEI leadership: Demonstrated success in advancing diversity, equity, and inclusion initiatives. You’re passionate about creating an inclusive environment where all employees can thrive.

  • Change management expertise: Experience leading teams through periods of growth and transformation. You’re adept at designing and executing change initiatives that maintain stability while driving progress.

  • Adaptable and resourceful: Thrives in fast-paced, ambiguous environments. You’re a problem solver who takes initiative and can pivot as priorities evolve.

At January, we believe that our people are our greatest asset. As our HRBP, you’ll play a pivotal role in shaping the future of our team and ensuring that January is not just a workplace but a community where everyone can do their best work. If you’re ready to make a meaningful impact and grow alongside a mission-driven organization, we’d love to hear from you.

Top Skills

Data Analytics
Hr Systems

What the Team is Saying

Person1
Ray
Workplace Experience Manager
“I love the people at January! Everyone you speak to is genuinely interested in you as a person, not just an employee. We have weekly coffee chats that are a great way to meet new people. Team collaboration is a verb for us, not just a saying.“
Ray
Lina
AJ
Danielle
Vanessa
Linya
Jake
Sam
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The Company
New York, NY
90 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.

We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance. 

And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.

Why Work With Us

We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.

We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.

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January Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.

Typical time on-site: 2.5 days a week
New York, NY
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