Global Intelligence - Fusion Center Operations Manager, Executive Director

Job Description
The Global Security (GS) Global Intelligence team tracks global threats and provides actionable intelligence. The Operations & Intelligence Fusion Center, a joint initiative with Cybersecurity Technology & Controls (CTC), integrates intelligence on threats that cross physical and cyber security lines, enabling continuous collaboration and providing a shared leadership hub for senior security officers.
JP Morgan Chase & Co.'s Operations & Intelligence Fusion Center is a joint initiative between Global Security (GS) and Cybersecurity Technology & Controls (CTC) to integrate intelligence and global operations on threats that cross physical and cyber security lines. The Fusion Center enables continuous collaboration via co-location of GS's Global Security Operations Center (GSOC) and CTC's Cyber Security Operations Center (CSOC). The Fusion Center also provides a critical shared leadership hub for the Chief Security Officer, Chief Information Security Officer and members of their senior leadership teams.
Job Summary:
As a Global Security - Global Intelligence - Fusion Center Operations Manager within the Global Security (GS) team, you will be responsible for overseeing the operational alignment and reporting requirements for the Fusion Center. You will bring your experience from an operational environment and familiarity with both physical and cyber intelligence requirements to this role. Your technical savviness, project management experience, and strong interpersonal skills will be crucial in leading processes and managing the Fusion Center technology platforms. This role is based in New York City and requires daily in-office attendance.
The position is based in New York City, requiring in-office (not remote) daily attendance in order to work closely with internal partners and manage the operations of the Center day-to-day.
Job Responsibilities:

• Manage review process for programmatic and operational governance
• Establish and maintain controls environment for the Fusion Center
• Maintain system for data requirements and ingestion with key internal operational partners
• Formalize and track GS and CTC joint operational cadences and workflows
• Support regular production of senior management updates on Center development, activities and engagement
• Develop and regularly report on impact metrics for the Center
• Build Center internal communications strategy
• Perform regular intelligence/case management technology gap assessments
• Build and maintain management system for internal and external visits to the Fusion Center
• Manage agenda and communications for leadership meetings

Required Qualifications, Capabilities, and Skills:

• 7+ years relevant professional experience working in a fusion or security operations center setting, with at least 3 years of management experience.
• Demonstrated exposure to intelligence cycles related to physical and/or cyber security threats.
• Experience in leading large projects, with focus on program governance and documentation of procedures.
• Demonstrated experience liaising with Legal and Compliance functions, or their equivalent.
• Ability to manage programs in a demanding customer environment that may require off-hours responses.
• Experience in developing and handling executive communication (written and verbal).
• Demonstrated negotiation and influence skills with all levels of an organization and in multiple geographies simultaneously.
• Experience with the vendor management lifecycle.
• Familiarity with ArcGIS or other mapping tools.
• Proficiency with MS Office suite and data visualization tools.

Preferred Qualifications, Capabilities, and Skills:

• Experience establishing a fusion center or intelligence sharing center a plus.

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.