Hazel Valley Homes is seeking a dedicated and experienced Field Manager to join our team full-time in Cleveland, OH. The ideal candidate will have a strong background in field operations, particularly within a scattered site single-family rental portfolio, along with exceptional organizational and communication skills.
Responsibilities
As a Field Manager at Hazel Valley Homes, your primary responsibility will be to ensure that all properties are well-maintained, safe, and ready for occupancy, reflecting the high standards of Hazel Valley Homes.
- Your day-to-day activities will include conducting property inspections, serving as an extension of our Field Team to ensure our brand and services are well represented both in office and in our front yards
- Serve as liaison between our resident experience and Property Services team as needed to ensure that our in-house technicians or third party vendors are on site and completing service requests to the highest standards
- Perform ad-hoc SFR functions to add additional capacity to our team in the field, whether it's confirming homes are rent ready, transferring keys to tenants and spending time in the field and growing our community.
- You will also be responsible for collaborating with our Turn & Renovation team, assisting projects to minimize vacancy time.
- Your ability to effectively manage multiple projects across different locations is crucial in this role. Additionally, you will maintain detailed records of all property activities and provide regular updates to the property management team to ensure the portfolio is operating efficiently.
Building strong relationships with contractors, suppliers, and team members is essential, as you will be the eyes and ears on the ground. Your ability to solve problems quickly, communicate effectively, and maintain a high standard of quality across all properties will be key to your success in this role.
QUALIFICATIONS FOR A FIELD MANAGER
- High school diploma or equivalent; additional certifications in construction management, property management, or a related field are a plus
- At least two years of experience in field operations, construction management, or property management, preferably with single-family rental properties
- Valid driver's license and reliable transportation
- Strong organizational and leadership skills with the ability to manage multiple properties in different locations
- Familiarity with property maintenance and repair processes, including knowledge of local building codes and regulations
- Proficiency in using property management and scheduling software
- Excellent problem-solving skills and attention to detail
- Strong communication skills and the ability to work independently and as part of a team
What We Do
Truehold is the nation's leading provider of residential sale-leasebacks, the preferred choice for homeowners who want to unlock their equity without taking on debt or moving. A BBB-accredited American company, Truehold has brought together industry-leading experts to unlock over $200 million in home equity to hundreds of residents in 13 cities across the Midwest. Our mission is to create a new type of home living that enables people to keep living in the places they love while fulfilling their unique goals.
Truehold was founded in 2021 where we built our first community of residents in St. Louis. We are a well-capitalized, venture-backed, and New York City-based company with employees all across the US.
Why Work With Us
Truehold is a mission-driven company that believes homeowners deserve more -and better - options. Our sale-leaseback provides financial freedom while allowing people to continue living in the homes they love. Our employees (Truepers!) feel a strong connection to our mission and have a real hand in shaping and scaling our company.
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