Experiential/Spatial Design-Card

Posted 2 Days Ago
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New York, NY
Hybrid
7+ Years Experience
Financial Services
The Role
Seeking a hands-on Experiential/Spatial Design Director with luxury brand experience to provide comprehensive design direction and support for card brands. Partner with internal and external teams to develop engaging brand experiences. Must have 6+ years of design experience and a Bachelor's degree in design.
Summary Generated by Built In

Job Description
The card business is seeking a hands-on, ideas-driven Experiential/Spatial Design Director for our Chase Card businesses. The candidate innately understands luxury positioning and can balance strong creative vision, with creative execution and leadership skills. This individual will ideally have design experience working with a global luxury brand or leading agency in the luxury industry. The candidate will provide comprehensive design direction and support across our card brands and play an integral role in design strategy for a variety of branded event and pop-up experiences and deliver cohesive and best in-in-class experiences for our card members.
As an Experiential/Spatial Design Director, in our Chase Card Business, you will partner and work collaboratively with the Head of Design, creative leads and Brand Managers as well as internal cross-functional teams and external agencies and vendors in the concept, design, development, and implementation of physical brand experiences.
Job Responsibilities

  • Provide design direction and support across our physical branded card experiences (hands on as well as consulting) through creative ideation/conceptualization as well as architectural and spatial design.
  • Develop engaging mood boards in alignment with comprehensive briefs.
  • Develop and execute creative guidelines to ensure the brand shows up consistently across all customer touchpoints
  • Develop strong partnerships with multiple internal and external teams.
  • Champion creative and experiential design excellence across all customer touchpoints - driving the adoption of key brand strategies and best practices
  • Remain current and be inspired by emerging trends in design, art and culture to bringing creativity and innovation to the table as the landscape continues to evolve.


Required qualifications, capabilities, and skills

  • A strong portfolio or samples of work demonstrating experiential, brand-building designs in the premium space.
  • 6+ years of design experience, designing across multiple design disciplines including experiential design, spatial design, graphic design, and branding.
  • Bachelor's degree in design or visual arts.
  • Clear communicator and presenter, organized, obsessed with details, able to manage their time across multiple projects and deadlines, and communicate and collaborate with cross-functional partners and external experiential agencies.
  • Willingness to challenge the status quo and bring fresh ideas that will make us ask, 'why haven't we thought of this before'?
  • Extraordinary design aesthetic as applied to color, graphics, and typography with impeccable taste in current design trends, experiential design, art and culture
  • Possess exceptional software skills, including proficiency on Mac OS platform is a must. Thorough knowledge of the following applications is required:
  • Ability to communicate and present creative ideas and solutions to peers, managers, business partners and external agencies and suppliers.


Preferred qualifications, capabilities, and skills

  • Adobe CC (including InDesign, Illustrator and Photoshop), Figma, CAD capability
  • Occasional travel


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

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250,000 Employees
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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