Executive Assistant - CEO

Company Description

Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while retaining 100% ownership of their music. Today, TuneCore is the leading independent development platform for self-releasing artists to build audiences and careers – with technology and services across distribution, publishing administration and a range of promotional services. The company is headquartered in Brooklyn, NY, and owned by Paris-based Believe, one of the world’s leading digital music companies. The company is one of the fastest growing companies in the music industry and is actively investing in the continued growth of the business. 

We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company that cares deeply about our people and our artist community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. The pursuit of innovation inspires us to work hard for our artists, while collaboration drives the way we work and approach our company’s social responsibility.

Join TuneCore as we embark on the next phase of innovation in the music industry. Be part of the team that bridges the unmet and evolving needs of artists by building the tools and services that make their lives better and propel their growth.

Job Description

TuneCore is looking for a dynamic Executive Assistant to provide administrative support to the CEO and incoming CTPO. The Executive Assistant plays a key role in TuneCore’s success by providing administrative, scheduling and organizational support to our senior leadership.

Reporting to the Chief of Staff, the Executive Assistant will be organized and proactive with high attention to detail and strong time management, problem-solving, and communication skills. This is a great opportunity for a seasoned executive assistant, with CEO support experience, who wants to be part of a company that is driving transformation and impact to evolve TuneCore to the next phase of growth and continue to lead the music industry forward with innovation as the music landscape continues to become more digital. They will directly support executives who are music industry thought leaders and innovators. They must thrive in a fast-paced environment working across multiple time zones/geographies while representing the TuneCore brand with professionalism, a positive spirit and a high-level of service.

The tasks and responsibilities of this position include, but are not limited to:

Calendar Management & Communication

• Schedule - Manage complex and ever-changing day-to-day schedules of the CEO and CTPO via Microsoft Outlook, scheduling and organizing meetings across multiple time zones.

• Calendar - Provide sophisticated calendar management and meeting scheduling with understanding of team priorities and goals. Ensure that all preparations are made prior to the meeting time. Book conference rooms, arrange video call instructions, register visitors, order food (if necessary) and coordinate cross functionally to ensure agendas and materials are prepared and shared ahead the meetings.

• Meetings- Prepare for meetings and appointments by creating agendas, preparing conference rooms and audio/visual needs. Be present in team meetings, as requested, and follow up on action items

• Email Correspondence - Correspond with TuneCore and Believe leadership as well as internal and external partners (candidates, vendors, etc.,) on behalf of the CEO and CTPO

• Confidential Information - Handle confidential information meticulously; escalate any required information with discretion

• Proactivity - Ensure C-level team remains organized and on-schedule through proactive, consistent communication throughout the day

Travel & Events

• Travel - Book and prepare comprehensive travel arrangements (for complex international and domestic itineraries) as needed (flights, hotels, trains, visas, car service, reservations, meeting agendas, etc.) 

Department Support

• Establish and nourish relationships at very senior levels of Believe maintaining a professional demeanor and ease of access to top executives

• Partner with Believe Executive Assistants and TuneCore department leaders to align calendars 

• Oversee all planning for company-wide town halls and events by coordinating with office management and IT on logistics, sending company-wide calendar invites 

• Manage team calendar of Executive Committee

• Plan and execute Executive Committee events

• Additional ad-hoc departmental and company projects

Financial Management

• Oversee C-Suite and departmental expenses submitting all necessary T&E in Expensify in a timely manner

• Reconciling and processing invoices for key projects

Qualifications

• At least 7+ years Executive Assistant experience medium to large firms w/ highly dynamic, fast-paced environments

• Proven experience as a CEO executive assistant 

• High degree of professionalism in dealing with outside partners and senior executives

• Excellent verbal and written communication skills

• Excellent time management skills with ability to multitask and work proactively with a can-do attitude; always thinking one-step-ahead

• Exceptional organizational skills, attention to detail, and ability to prioritize

• Decisive and independent problem solver, with ability to show intuition and flexibility. Able to work independently with minimal supervision as well as part of a team

• Strong ability to work well under pressure in a fast-paced environment with a positive attitude

• Significant experience working in Microsoft Outlook, Google Suite, and PowerPoint required and highly proficient in all other Microsoft Programs (Excel, Word, etc.)

• Experience managing highly sensitive information with discretion and professionalism

• Consistent desire to go above and beyond in all capacities

• Appreciation for working in a multi-cultural environment

• French Speaker a plus

• BS/BA degree

Salary: $100,000-120,000 USD

This role will be based out of our Brooklyn, NY headquarters. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work. The Executive Assistant will work in-office Tuesday, Wednesday and Thursday each week. 

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Additional Information

Working At TuneCore

Our Values:

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. 

CSR Strategy: Shaping Music for Good 

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.

Shapers Program 

Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music for Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.

 BE THE CHANGE 

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.

For the fourth annual study, BE THE CHANGE: Gender Equality in Music, leading market intelligence and consulting firm MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry. 

Recognition and Awards:

• Fast Company's 10 Most Innovative Companies in Music list (2023 & 2024)

• Crain's Best Places to Work in NYC (2022 & 2023)

• Leading Light Bizzy Award (2024)

• Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)

• Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

• Billboard's International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)

Benefits & Perks: 

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 

• Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.

• “Wellness Fridays” year-round (close at 1pm on Fridays)

• Universal Paid Parental Leave for both parents - because we know your newest family member(s) deserve your undivided attention. 

• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first. 

• 401k match - an investment in your future. 

• Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 

• Hybrid Work - employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. Some roles may require more time working in-person from the office, to be discussed during the interview process and while onboarding.

• Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 

• Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!). 

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.