Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational and spend efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Global Payments, DraftKings, and CloudFactory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.
With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.
As the Software Engineering Manager for our BetterCloud Workflows (Automations) value stream, you will lead a product development team of distributed full-stack engineers in building, enhancing, and maintaining core workflow automation capabilities that empower IT professionals to create and manage zero-touch SaaSOps workflows.
About You
Experience & Skills:
- You have 8+ years of professional software development experience, with at least 3+ years in a leadership role managing high-performing engineering teams.
- Proficient in full-stack development, with expertise in modern backend technologies (Java, Spring, or similar), JavaScript frameworks (React, Angular, or similar), and cloud platforms (GCP preferred).
- Strong understanding of scalable architecture and microservices design, with a track record of delivering high-quality, maintainable software.
Leadership & People Skills:
- Proven ability to lead, mentor, and inspire distributed teams, fostering an inclusive and collaborative environment.
- Exceptional people management skills with a commitment to employee growth, retention, and career development.
- Skilled in building strong relationships across cross-functional teams, with excellent communication and collaboration abilities.
Customer & Product Focus:
- Deeply passionate about delivering impactful customer experiences through innovative technology solutions.
- Familiarity with SaaS Operations or IT automation tools is a strong plus.
Mindset & Values:
- You thrive in a fast-paced, agile environment and are excited to take ownership of complex technical challenges.
- You embody BetterCloud’s core values: innovation, customer obsession, accountability, and continuous improvement.
- Eager to stay ahead of industry trends and actively contribute to BetterCloud’s technical strategy and thought leadership.
What You’ll Do
Leadership & Team Development:
- Lead and mentor a team of talented full-stack engineers, fostering a culture of collaboration, accountability, and continuous improvement.
- Partner with engineering teams based in the US, Mexico, India, Ukraine, and Denmark to solve complex challenges that simplify our tech stack and scale Workflows at BetterCloud.
- Drive technical excellence by guiding architectural decisions and ensuring best practices in software development.
Product Delivery:
- Partner closely with Product Management and Design to deliver customer-centric features aligned with the BetterCloud Workflows value stream.
- Oversee the delivery lifecycle, from ideation and design to implementation and release, ensuring high-quality, scalable, and maintainable solutions.
Innovation & Technical Expertise:
- Stay up to date on industry trends and emerging technologies to help shape BetterCloud’s technical direction and strategy.
- Advocate for and implement no-code and low-code automation innovations to maintain BetterCloud’s leadership in SaaSOps automation.
Cross-Functional Collaboration:
- Work with other Engineering Managers, Architects, and DevOps teams to ensure seamless integration across the BetterCloud platform.
- Collaborate with Customer Success and Support teams to understand customer pain points and address technical challenges proactively.
Operational Excellence:
- Ensure team adherence to established SLAs for uptime, performance, and issue resolution.
- Continuously improve development processes and tooling to enhance efficiency and reduce technical debt.
- Growth, Leadership, and Mentorship:
- Foster a supportive and inclusive team culture that values continuous learning, innovation, and mutual respect.
- Provide individualized coaching and career development opportunities to help engineers grow in their roles and advance their careers.
- Actively participate in hiring, onboarding, and retaining top talent, ensuring the team’s capabilities scale with the organization’s goals.
- Lead by example in embodying BetterCloud’s core values, promoting collaboration, accountability, and a growth mindset across the team.
What We Offer
- Medical, Dental, and Vision benefits (100% employer-paid option) HSA and FSA and dedicated mental health resources through Spring Health.
- Equity options, financial wellness support, geo-neutral pay, WFH stipend
- Remote friendly culture
- Our team enjoys 4+ weeks of PTO, plus paid sick/mental health days, and 12 paid holidays.
- Plus more… Think events, a company summit, killer swag and a strong BetterCloud Community!
Salary:
Salary Range: $180,000 - $200,000
This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range. The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.
BetterCloud is an Equal Opportunity Employer, including disabled and vets.
*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from which this position cannot be held.
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Top Skills
What We Do
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.
With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.
Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.
Why Work With Us
At BetterCloud, each team member is instrumental in building products that will profoundly impact how the modern workplace operates. The team has the ownership to tackle big problems, innovate and take risks while working with great people and cool technology. This is more than a job – this is a place to really grow personally and professionally!
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