Director, Technology Resilience

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
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Job Summary
CSC Holdings, LLC seeks a Director, Technology Resilience to drive national technology resiliency efforts for Optimum brand products and services, including home internet, home phone, mobile services, fiber-to-the-home, video services, IP networks, optical transport, and support systems.
Responsibilities
Perform single point of failure identification across all networks and services, including customer- and internal user-related issues. Define resiliency standards and monitor adherence to those standards by all engineering and operations groups. Perform business case creation for network and IT resilience investments in order to improve reliability, reduce outages, reduce customer churn, and improve brand perception. Provide thought leadership and governance for all resilience initiatives across the technology domain. #LI-DNI
Qualifications
Position requires a Bachelor's degree in Information Systems, Business Administration, or a related field followed by 5 years of progressively responsible experience leading national technology resilience efforts in the telecommunications industry. Experience must include at minimum: 5 years of experience with telecommunications project and program management; 5 years of experience with managing cross-functional teams of network professionals; 5 years of experience with network topology and resilience principles; 5 years of experience with wireline and wireless networks; 3 years of experience with troubleshooting program and system failures to restore normal functioning; and 3 years of experience with implementing network security strategies.
Job location: Bethpage, NY. Rate of Pay: $180,000.00 - $190,000.00 per year. To apply, please visit https://www.alticecareers.com, and enter Job Requisition ID 8524. Alternatively, please send your résumé, cover letter, and a copy of the ad to: Altice USA, Attn: Erin M. Berry, One Court Square West, Long Island City, NY, USA 11101.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $180,000.00 - $190,000.00 per year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty