Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The ideal candidate will be responsible for developing and maintaining strong relationships with vendor partners, initially our primary recruitment processing partner, to ensure the timely and effective delivery of quality candidates for Optimum.
Responsibilities
- Develop and maintain strong relationships with existing and potential talent acquisition and temporary agency vendor partners.
- Partner with procurement and legal in the negotiation of contracts and agreements with vendors to ensure mutually beneficial partnerships and defined vendor accountability KPIs and deliverables.
- Regularly assess vendor performance and provide feedback for continuous improvement.
- Monitor usage of tools, and partner with Vendor on KPI's to prepare regular reports on key performance indicators and provide insights for optimization.
- Assist in defining the working KPI's while partnering with stakeholders.
- Utilize data and analytics to assess the effectiveness of vendor partnerships.
- Define end user experience and collaborate a seamless and positive experience for users.
- Work closely with vendors to address and resolve any performance issues promptly.
- Identify and evaluate potential vendors to expand our network of talent sources, potentially beyond regular employees to include temporary and contract workforce.
- Lead the onboarding process for new vendors, including training and orientation.
- Collaborate with TA Business Partners and other key internal constituents to understand client requirements and expectations.
- Facilitate communication between internal teams and vendors to streamline processes.
- Ensure vendor compliance with company policies and industry regulations.
- Identify and mitigate potential risks associated with vendor relationships.
#LI-GW1
Qualifications
- Bachelor's degree in business administration, Human Resources, or equivalent experience.
- 10+ years of experience in vendor management or recruitment resource/partner management, preferably in a contractual staffing environment.
- Proven track record in influencing teams, and internal stakeholder groups, demonstrating leadership, and achieving team targets; comfortable consulting and advising executive leaders.
- Experience creating and running a disciplined RFP process and identifying what the requirements will be.
- Demonstrated capability to hold vendor partners accountable to the established ROI and KPIs on the investments made, along with contract adherence governance.
- Experience implementing and running large scale projects.
- Knowledge of regulations and employment laws.
- Demonstrated organizational, project management and compliance management skills.
- Strong interpersonal, negotiation, and relationship-building skills with the ability to engage effectively with vendors and internal teams.
- Highly proactive, with clear and disciplined communication skills (both written and verbal) to convey delivery requirements or changes in staffing needs aligned with contract terms, provide feedback, and maintain vendor relationships.
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
- Analytical mindset with the ability to use data for decision-making and telling the story in a consultative manner.
- Proficiency in using applicant tracking systems and data analytics tools.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What We Do
We are one of the largest broadband communications and video services providers in the United States, serving nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
The way we interact, connect, and communicate evolves every day, with faster, more accessible, and more secure products and services, making it easier than ever to come together when we need it most. Whether it’s through connectivity in the home or on the go or through local news, national news, and more, Altice USA’s brands make it easier for consumers, businesses, communities, schools, hospitals, and everyone in between to connect to the things that matter most to them.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Altice USA promise and one that is reflective of the many diverse communities we serve. Altice USA employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
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Altice USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.