Director, Sales Operations

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles .
We're looking for a Director of Americas Sales Strategy & Operations to lead planning and operations efforts for our Large Customer Sales (LCS) team. The mission of the Sales Operations Strategy group is to maximize ads business growth and performance by being the objective, trusted partner to Leadership - through strategic planning, cross-functional collaboration and operational excellence. You'll partner with Sales and cross-functional teams (i.e. Product Marketing, Finance, etc.) to set strategy, drive the rhythm of the business, generate impactful insights, provide recommendations, and manage commercial execution-oriented initiatives.
Working from our New York office, you'll directly support the Americas LCS Regional President and their leadership team to amplify revenue, improve sales productivity, set business rhythm and operations, guide expansion plans & goals and directly shape the future of the Snapchat experience for advertisers. Additionally, you will manage the existing Americas Sales Strategy & Operations team.
What you'll do:

• Work closely with the Americas LCS President and Leadership team to identify, define, launch and operationalise initiatives, including:
• Identifying areas of market opportunity and gaps in order to prioritize customer segments accordingly
• Deploying data-driven resourcing strategies, inclusive of aligning team structures and responsibilities to the Sales team's strategy and operating model
• Pinpointing revenue blockers and working cross-functionally to resolve them
• Surfacing cross-sell and upsell opportunities to the Sales team, evaluate impact
• Develop collaborative relationships with key stakeholders across the company and represent the market and/or Sales Strategy & Operations in cross-functional/leadership discussions
• Establish and embed critical metrics to guide and evaluate sales team behaviors
• Develop and package recommendations for communication to Sales Managers and leadership
• Establish and support a unified go to market strategy across vertical sales teams

Knowledge, Skills & Abilities

• 10+ years experience working in Sales Operations, Management Consulting or other similar functions
• 3+ years proven experience covering the US & Canada media and advertising landscape, industry dynamics and key players
• Best-in-class partnership with Sales and cross-functional teams, including an ability to navigate complex discussions, challenge stakeholders respectfully and manage disagreement effectively
• Experience approaching problems using a structured, analytical mindset, providing practical business insights from data, with strong business acumen and judgment
• Ability to launch and drive org-wide adoption of changes to strategy and operational processes
• Proficiency in developing clear and compelling recommendations with follow through on execution once recommendations are adopted
• Strong proficiency in excel with demonstrated experience in building excel models to solve business problems end-to-end
• Excellent verbal and written communication skills suited for audiences ranging from customers to sales teams to Snap's business leadership
• Ability to initiate and drive projects to completion with minimal guidance

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don't be shy and contact us at [email protected] .
Our Benefits : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) :
The base salary range for this position is $294,000-$441,000 annually.
Zone B :
The base salary range for this position is $279,000-$419,000 annually.
Zone C :
The base salary range for this position is $250,000-$375,000 annually.
This position is eligible for equity in the form of RSUs.