Director, Regulatory and Strategic Program Management

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We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way.

The Director of the Regulatory and Strategic Program Management team is responsible for driving the successful implementation of the firm's key regulatory and strategic initiatives and related strategies, partnering with stakeholders across the enterprise. As a newly stood up function, this individual will support the Head of Regulatory Affairs/Relations in setting strategy and standardizing a program governance framework for key remediations, applying oversight and governance across regulatory initiatives, and creating associated management and board reporting. The individual will also support the Regulatory Relations team in driving enhancements to the function and supporting in setting of the firm's overall regulatory engagement strategy. As a critical advisor on regulatory and control enhancements, this individual will be expected to understand and clearly communicate the expectations of the firm's regulators to senior management and internal stakeholders.
The ideal candidate is a proven leader, with significant regulatory and program management experience and excellent strategic, organizational and communication skills. This individual should have a record of successfully managing multiple large, cross-functional and complex projects in highly regulated environments. This individual will also support stakeholders in identifying areas of improvement, shaping and driving program objectives and overseeing project plans and remediation efforts across the enterprise.

• Support the Head of Regulatory Affairs/Relations in executing on the Regulatory Relations objectives and strategies;
• Develop a formal program governance framework for the successful delivery of the firm's key regulatory and strategic programs, including standardizing program requirements, documentation, templates and reporting standards across the scope of work;
• Lead the program management and successful execution of the firm's critical regulatory and strategic initiatives, supporting internal stakeholders in the build out of detailed project plans, timelines and RAID logs, and applying tracking, reporting and oversight of efforts through to completion;
• Advise the leadership team on the prioritization of key functional goals, providing strategic input, credible challenge and solutioning potential emerging issues across the scope of work;
• Create enhanced management and board reporting across programs, and manage reporting of the firm's bank/nonbank regulatory developments;
• Identify and inventory potential areas of improvement, monitoring and overseeing the implementation of any required enhancements;
• Lead the coordination and drafting of regulatory responses and remediations

• Highly motivated, strong attention to detail, communicative and organized;
• 10+ years in financial services, legal or other control-related functions, with significant program management and regulatory experience;
• Proven experience in the design and delivery of critical programs and projects involving heavily regulated areas, and managing highly complex project management activities, with proactiveness, agility and clear solution mitigation;
• Ability to identify and articulate complex problems and support the definition and implementation of enhancements through succinct and clear messaging;
• Must be capable of dealing directly with executive management, regulators, auditors and other departments as necessary, and work with a high level of discretion;
• Strong written, verbal, and analytical skills, and ability to make presentations in person or by conference calls, and draft clear and detailed reports;
• Exercises good judgment in consulting, and interacts well with colleagues and management
• Proven leadership abilities; collaborative and positive mindset; team-first mentality;
• Demonstrated ability to work in a fast-paced, dynamic environment with a strong focus on collaboration;
• Ability to identify issues that require escalation and manage escalation process through to resolution;
• Knowledge of US regulators, supervisory expectations and requirements;
• Advanced Degree preferred; Project Management Certifications preferred

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.