Director of Product Management - Business Banking

About Narmi:

Narmi exists to enable community financial institutions (FIs) to win against Mega Banks and FinTechs. By providing one unified platform where FI's can manage the end-to-end customer journey, Narmi securely drives primacy, customer growth, and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding, Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and satisfaction. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

About the Role:

We are seeking a Product Lead to drive Narmi’s Business Banking Product Roadmap. In this role, you'll shape the vision and strategy for our Business Banking product lines while delivering measurable business outcomes. You’ll work cross-functionally with Design, Engineering, Sales, Business Development, and our Co-Founders to define the “what” and “why” of Narmi’s future products and features and own the roadmaps leading to their execution. You’ll be an instrumental part of our future success and immediately impact shipping a mission-critical platform that hundreds of thousands of users use. 

What you'll do:

• Stakeholder Management: Build and nurture relationships across the company to align on product plans, ensuring stakeholders are included in key decisions to minimize surprises and foster support.
• Drive prioritization and resource allocation at the company level, ensuring executive support and visibility for your team’s progress and outcomes.
• Business Outcome Ownership: Take ownership of the outcomes driven by the Business Banking team, proactively adapting strategies and roadmaps to maximize results.
• Product Vision and Roadmapping: Define and communicate the product vision, the strategic narrative, and expected outcomes for Narmi’s Business banking roadmap.
• Strategic Impact: Contribute to company-level strategy, and develop expertise in Business Banking across fintech, bank tech, and community banking to inform strategy.
• Product Delivery: Make informed trade-off decisions to maximize value, creatively leveraging resources for efficient delivery.
• Collaborate with cross-functional teams (engineering, design, QA) to ensure high-quality product releases.
• Enhance team processes to improve feature specification and overall efficiency.
• Product Launch and Marketing: Partner with marketing and sales to craft effective product launch strategies and GTM materials.
• Voice of the Customer: Integrate user research into the roadmap, leveraging insights to maximize customer value and refine products.
• Engage with clients and prospects to present Narmi’s Business Banking vision and gather feedback.
• Build and manage a team of product managers responsible for Narmi’s business banking roadmap

What you'll bring:

• Over 7 years of product management experience, with at least 4 years specializing in digital banking, fintech, or payments
• Demonstrated expertise in crafting intuitive, user-friendly financial products, with a strong focus on UX design and sensibility.
• Proven ability to conduct user research, extracting actionable insights to drive impactful product enhancements.
• Skilled in leveraging data analytics to inform UX strategies and evaluate the effectiveness of product changes.
• Adept at balancing technical requirements with a user-first mindset, ensuring seamless alignment between product capabilities and customer needs.

This role's expected annual base salary is $185,000 - $225,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].