Director, Business Operations

Posted 2 Days Ago
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New York, NY
150K-200K Annually
7+ Years Experience
AdTech • Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
Built for the Big Stream™
The Role
The Director of Business Operations at Madhive oversees procurement, real estate, office management, and aligns strategic initiatives across the company. They manage vendor relationships, lead quarterly reviews, execute company-wide meetings, and drive operational improvements through effective collaboration and process optimization.
Summary Generated by Built In

Madhive is the leading tech company engineered for modern TV advertising. Advertisers seamlessly customize and automate the OTT buying process into an operating system with our self-service platform. Powered by our industry-leading bidder and device graph that processes 260 billion available ad opportunities per day, we deliver precise, brand-safe, audience connections efficiently at scale.
The Director of Business Operations will play a critical role in overseeing and optimizing key operational functions at Madhive. This position is responsible for managing procurement, real estate, office management, and ensuring strategic alignment across the company. The successful candidate will drive the execution of company-wide initiatives, including Quarterly Business Reviews (QBRs), and company all-hands meetings. Reporting directly to the CFO, the Director of Business Operations will collaborate with cross-functional teams to streamline operations, support business growth, and ensure alignment with strategic goals.
Key Responsibilities:

  • Procurement & Vendor Management: Oversee and optimize the procurement process to ensure cost-efficiency and alignment with company goals. Collaborate with stakeholders to manage vendor relationships and negotiate contracts.
  • Real Estate and Facilities: Manage all aspects of real estate and facilities for the Company''s office locations, ensuring smooth operations and supporting future expansion. Lead efforts to secure, develop, and optimize office space to align with company needs.
  • Strategic Alignment: Ensure alignment of company initiatives with overall business strategy, working closely with the C-Suite. Identify and analyze key operational metrics and trends to inform decision-making. Implement frameworks to track and report progress against strategic goals.
  • Quarterly Business Reviews (QBRs): Organize and lead QBRs, providing critical insights into business performance and ensuring alignment across departments.
  • Company All-Hands: Plan and execute company-wide meetings and all hands to effectively communicate key business updates and reinforce company culture.
  • Office Management: Manage the logistics of keeping the office in order, stocked with supplies, coordination of maintenance of shared office space, and the front desk/reception area. Act as a point of contact for building and facility vendors and support front desk/reception by serving as a point of escalation
  • Process Improvement: Identify opportunities for process improvement and streamline workflows to enhance efficiency and productivity. Implement lean methodologies and best practices to optimize operations. Develop and maintain standardized operating procedures and policies.
  • Cross-functional Collaboration: Collaborate with senior leadership and department heads to drive operational excellence and continuous improvement across all business functions.
  • Team Leadership: Lead and manage a team of operations professionals, providing guidance, mentorship, and development opportunities. Foster a collaborative and high-performing team culture.


Qualifications:

  • Bachelor's degree in Business Administration, Operations, Finance, or related field.
  • 10+ years of experience in business operations, finance, procurement, or similar roles.
  • Proven experience leading procurement, process improvement and real estate management.
  • Oversee and manage cross-functional projects, ensuring timely delivery and adherence to project goals.
  • Strong organizational and project management skills with a demonstrated ability to manage multiple initiatives simultaneously.
  • Excellent communication and presentation skills, with experience leading QBRs, company meetings, and driving strategic initiatives.
  • Strong analytical skills with the ability to translate complex data into actionable insights.


Preferred:

  • Experience in a high-growth technology or media company.
  • Proven experience as a self starter who has a history of building teams and company wide initiatives with processes for high growth scaleT


The approximate compensation range for this position is $150,000-$200,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
We are Madhive
We empower our clients to create enduring relationships with consumers through maximum-fidelity, TV-first technology that elevates media, embodies relentless innovation, and ensures unrivaled revenue acceleration.
Madhive is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that's important. Whether it's taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact.
We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.
Please be advised that we will NOT be using third-party recruiting agencies for this search.

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The Company
New York, NY
175 Employees
Hybrid Workplace
Year Founded: 2017

What We Do

Madhive is the leading technology company engineered for modern TV advertising. Through its self-service platform, advertisers can seamlessly customize and automate the buying process into one operating system. This allows advertisers to plan, target, activate, and measure their campaigns with greater simplicity, accountability, reach, and control. Powered by an industry-leading bidder and device graph that processes 260 billion available ad opportunities per day, Madhive delivers precise, brand-safe audience connections efficiently at scale. The company is trusted by the leading local content owners, creators and distributors, including FOX, Scripps and TEGNA's Premion, as well as national agencies and brands, powering more than half a billion dollars in media across 12,000+ daily campaigns. To learn more, visit madhive.com.

Why Work With Us

Madhive offers the only omnichannel enterprise software solution designed to modernize adtech. We offer a place for the bold who want to make big decisions. The company provides skills development to encourage professional growth, and we have an open, entrepreneurial environment so that all team members are motivated to make an impact.

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Madhive Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Madhive prioritizes flexibility; team members can work remotely, in person at our office, or a combination of the two.

Typical time on-site: Flexible
New York, NY

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