Digital Services Summer Intern (IT)

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone- you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.
Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2024 by WayUp and one of the Best Companies for New Graduates by Forbes.
Job Description:
As an IT Intern, you will have the opportunity to learn and contribute to various aspects of our organization's information technology infrastructure. You'll work closely with our IT team to support technology operations, troubleshoot issues, and assist with projects that enhance our technological capabilities. This internship will provide you with valuable exposure to different facets of IT and equip you with practical skills that are essential in today's technology-driven landscape.
Responsibilities:

• Technical Support: Assist in providing technical support to end-users, helping them troubleshoot and resolve hardware, software, and network issues.

• Hardware and Software Setup: Learn to set up and configure computers, laptops, mobile devices, and software applications for users.

• Troubleshooting: Work with the IT team to diagnose and resolve technical problems, both remotely and on-site.

• Documentation: Contribute to maintaining accurate documentation of IT processes, procedures, and system configurations.

• System Maintenance: Assist in routine maintenance tasks, including software updates, system backups, and security patches.

• Network Support: Gain exposure to basic network configurations, troubleshooting network connectivity issues, and understanding network infrastructure.

• Cybersecurity: Learn about basic cybersecurity practices and assist in implementing security measures to protect IT systems.

• User Training: Collaborate with the IT team to create user training materials and guides to improve technology literacy among employees.

• IT Projects: Assist in IT projects such as hardware upgrades, software rollouts, and technology infrastructure enhancements.

• Learning and Development: Take advantage of opportunities to learn and develop new technical skills, contributing to your growth as an IT professional.

Requirements and Preferred Qualifications

• Pursuing a bachelor's degree in: Information Technology, Computer Science, or a related field

• Currently pursuing an undergraduate degree with a preferred expected graduation date between December 2025 and May 2026.

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status.

The ideal candidate displays some of the following characteristics and experience:

• Interest in technology and a willingness to learn about different IT domains.

• Basic understanding of computer hardware, software, and operating systems.

• Strong problem-solving skills and attention to detail.

• Good communication skills for interacting with team members and end-users.

• Ability to adapt to new technologies and eagerness to tackle new challenges.

• Prior experience with IT-related coursework, projects, or personal projects is a plus.

Perks

• Subsidized, fully furnished housing for the Summer (For those who qualify)

• Roundtrip travel covered at the beginning and end of the internship

• Full-Time conversion opportunities upon graduation

Compensation

• The expected compensation weekly pay ranges for interns is $1,200 - $1,500.

• Compensation rates for Summer Interns is pre-determined and non-negotiable.

Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Intern (Fixed Term)
Interns
Early Careers