Data Analyst

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.
Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.
Position Summary: We are looking for inherently curious people. We want someone obsessed with understanding the 'why'. The Data Analyst position is for people who love data, love analysis and are passionate about improving processes. In this role, you will predominately use a tech stack of Tableau, SQL, Visual Studio Code, Snowflake, and Excel to answer questions about data that is ETL'd from our ERP, CRM, and various internal and external data sources. You'll be part of a high-performing team that is highly visual to the executives of the organization and have an immediate ability to make an impact and bring value to the entire business.
Essential Duties and Responsibilities:

• Dissect business processes using data with a problem-solving mindset.
• Query and analyze data from various data sources.
• Concise logical explanations for a variety of personas, from C-suite down to individual contributors.
• Regression modeling for A/B and multivariate analysis.
• Creation of Tableau workbooks and understanding advanced Tableau formulas such as LOD and Parameters.
• Creation of SQL queries that optimize performance
• Work in teams with individuals from the analytics organization as well as individual business units.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• Bachelor's degree preferred, or equivalent combination of education, training, and experience.
• Highly proficient in Tableau, SQL, and Excel.
• Highly proficient in understanding data structure and how joins change the grain of a dataset.
• Strong knowledge of data management concepts, data modeling, and database technologies.
• Working knowledge of modeling for customer acquisition cost, customer lifetime value, and customer retention measurements.
• Demonstrated experience in applying advanced analytics techniques, including predictive modeling, machine learning, and/or statistical analysis, to solve complex business problems. Strong ability to translate data into actionable insights and present findings to non-technical stakeholders.
• Experience in formulating data strategies, developing roadmaps, and executing analytical initiatives aligned with organizational goals.
• Strong research, negotiation, analytical, and problem-solving skills required (taking concepts and ideas and translating them into solutions).
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball."
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a "roll up your sleeves" and "win every day" mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, and solve complex problems.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, or Certifications:

• Master's degree in an analytical field, or MBA.
• Statistics background in regression, A/B testing.
• SQL.
• Snowflake, Salesforce, and NetSuite experience.
• Tableau certification.
• Ability to use AI to optimize job performance.

Travel Requirements:

• No travel required.

Overtime/Additional Hours Requirements:

• Additional hours may be required (exempt positions).

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans with Disabilities Act Statement and Contact Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]