Are you passionate about the advertising industry and eager to learn about the digital landscape? Do you thrive in a fast-paced, collaborative environment? If so, then our Customer Success Enablement Internship might be the perfect opportunity for you!
In this exciting position, you will play a key role in supporting our Customer Success team by assisting in the development and organization of training materials and resources. You will gain valuable experience in customer support, content creation and knowledge management.
Join our team of Smartlies and learn from some of the best and brightest in the digital advertising industry. You'll work closely with the Customer Success team, Commercial Enablement, and Product Marketing teams, assisting in projects that directly impact how our sellers win deals. This is a hybrid opportunity in our NYC office - we’re excited to welcome you to our passionate, rapidly-growing company.
As a Customer Success Enablement Intern, you will...
- Assist in the creation and execution of internal enablement initiatives, such as training workshops or resource launches, to enhance team productivity and alignment.
- Help organize and maintain CS enablement content (e.g., playbooks, training materials, FAQs) in a centralized repository.
- Update existing content to reflect product updates or process changes.
- Help identify and track key metrics for measuring the effectiveness of customer enablement initiatives.
- Stay up-to-date on industry trends and best practices in customer success and enablement.
- Collaborate with Customer Success Managers and other team members to gather feedback and insights.
- Work on a final project to be presented to the team at the end of the internship
- Meet and collaborate with fellow interns in our NYC office.
We are looking for you if you are...
- A full-time rising Junior, Senior, or graduating at an accredited 4-year College or University.
- Highly interested and curious when it comes to the advertising industry and digital landscape.
- Have an eye for design and strong project management skills
- Organized and detail-oriented with strong communication skills.
- A proactive self-starter with a can-do attitude.
- Legally authorized to work in the United States
Applications will close on Friday, April 4th 2025 - apply today!
This internship is paid at $20 per hour and will be approximately 30 hours per week between June 2nd and August 7th of 2025.
#LI-BAILEY
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
What the Team is Saying
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek.
Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful.
We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility to work at the office, from home, or a bit of both. We also offer programs for short-term remote work globally.
