Content Marketing Manager

Memfault, a leading B2B SaaS company in the IoT and embedded engineering industry, is looking for a dynamic content marketing expert adept at crafting a comprehensive strategy with an editorial focus. This is a phenomenal opportunity for someone looking to build the content marketing function from the ground up, catering to diverse developer audiences and channels for a highly technical product. 

Reporting to the SVP of Growth, this role will own content strategy, creation, distribution, organic social media, and community engagement. By working closely with the overall marketing and growth teams, developer experience teams, and leadership, this is an excellent chance to contribute directly to Memfault’s exciting growth trajectory. 

If you consider yourself a storyteller at heart and have a love for innovation and collaboration, please apply!

RESPONSIBILITIES:

• Strategic Planning and Editorial Excellence:
• Craft and execute a detailed content marketing strategy, incorporating an editorial perspective tailored for diverse audiences and channels.
• Develop content themes and pillars aligned with Memfault's brand, campaign, and business objectives while appealing to various audience segments.
• Lead thought leadership programs, fostering an environment conducive to curating meaningful perspectives and nurturing thought leaders within the organization.
• Tailor content for various channels, ensuring it resonates with audience preferences and platform dynamics.
• Own overall content, copywriting, brand voice & tone, and editorial excellence for Memfault Growth teams.




• Data-Driven Iteration and Improvement:
• Use analytics tools to track content performance metrics, gathering insights to refine and enhance the content strategy continually.
• Improve content effectiveness based on data-driven decisions and audience engagement metrics.
• Research and apply SEO best-practices and insights to increase traffic and improve organic visibility across content initiatives.




• Social Media Strategy and Execution:
• Craft content tailored for organic social media platforms (LinkedIn, Reddit, X, Instagram, YouTube, and others) to maximize engagement and brand visibility.
• Implement strategies to optimize organic reach, fostering meaningful interactions and community building.
• Manage scheduling and publication across various platforms to maintain a steady flow of captivating social media posts.
• Drive engagement initiatives, fostering an environment that encourages audience interaction and conversation.
• Build and nurture communities across different social media and conversational platforms, responding to comments, messages, and inquiries effectively.

REQUIREMENTS

• Deep content marketing + copywriting experience for a B2B SaaS brand
• Collection of content examples and results (demand generation, SEO rankings, social recognition, etc.) that showcase your best work
• Excellent grammar, punctuation, spelling and proofreading skills
• Ability to simplify complex and highly technical ideas into impactful, audience-specific articles, posts, videos, and stories
• Worked directly with design and development teams to turn ideas into reality 
• Ability to manage multiple projects and thrive in a fast-paced ambiguous environment
• Experience with Hubspot, Wordpress, Salesforce, Google Analytics, Google Suite 
• Deep understanding of social media platforms, trends, and best practices
• Highly preferred: Experience targeting a developer audience with multiple personas from executives to practitioners

We offer full benefits (health, vision, dental, 401k), unlimited PTO, and competitive pay and equity packages. Learn more about benefits and our company values - >

We want you (yes, you!) to apply

At Memfault, we believe in the power of diversity and the importance of fostering an inclusive environment where everyone feels valued and empowered. We hold the opinion that diversity is not just a goal, but a key driver of creativity, innovation, and growth. Our commitment to diversity and inclusion is embedded in our company culture and reflected in our policies and practices.

We are proud to be an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, marital status, or any other characteristic protected by law.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria — unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience!

About Memfault

Memfault is the first IoT reliability platform that empowers teams to build more robust devices at scale. Today hardware teams have little insight into how their products are performing and what issues are driving the majority of field failures; with Memfault, they can operate with the same speed and agility as software organizations. Companies like Lyft, Logitech, Bose, Whoop, and Verkada use Memfault's performance monitoring, device debugging, and OTA update capabilities to ship fast and build high-quality products. Memfault was founded by veterans of Pebble, Fitbit, and Oculus and is backed by Stripes, Uncork Capital, Partech, the 5G Innovation Lab, S28 Capital, and Y Combinator. Learn more about Careers at Memfault ->

Memfault recently closed a $24M Series B funding round announced on January 24, 2023. Learn more ->