Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Lead, you will be responsible for analyzing and identifying technology and cyber operational risks within the Consumer and Community Banking (CCB) line of business. In addition to control evaluation and risk assessment activities, you will work closely with CCB Business Operational Risk teams, CCB Technology leadership, and Technology Risk Control teams to drive execution of operational risk management framework procedures. You will need to be an experienced technologist that understands Cybersecurity and Technology risks, controls, and assessment methodologies. You will also participate in efforts to develop data-driven and automated testing approaches to risk identification and control assessment as well as have significant technology and business facing activities in this role.
Job Responsibilities
- Understand the key processes and controls performed within Consumer and Community Banking Technology
- Perform independent assessment of Cybersecurity risks on Consumer and Community Banking Technology through CCOR's monitoring program.
- Manage identified risks using firm's Operational Risk Management Framework
- Participate and challenge first line control designers and operators.
- Conduct Testing and Monitoring and identify operational risk control gaps.
- Develop and/or challenge KPIs / KRIs related to these risks through effective monitoring activities.
- Advise internal 2LoD teams of thematic monitoring and testing deficiencies.
- Manage book of work assessments impacting CCB and produce weekly status updates.
- Participate in firm-wide global initiatives to analyze impact to the firm.
Required Qualifications, Capabilities, and Skills
- 7+ years of experience with infrastructure/application architecture.
- 5+ years in a senior technology role (engineering, operations, or strategic planning)
- 5+ years of Cybersecurity and Technology risk working experience.
- Ability to understand complex technical systems, the business processes they support and synthesize the corresponding risks and controls.
- Knowledge of second line risk management (operational risk and compliance) practices
- Ability to seamlessly transition between business and technical discussion.
- Strong organizational and multi-tasking skills with demonstrated ability to manage expectations.
- Excellent verbal and written communication skills, including the ability to present concise findings in a persuasive manner to a senior audience.
- Able to develop constructive relationships with functional partners.
- Deadline driven; delivering results with limited supervision.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.