Communications Manager, Travel

NYC 299 Park Avenue (22957), United States of America, New York, New York
Communications Manager, Travel
At Capital One, we're building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About the Role:
The Capital One Corporate Communications team is looking for a creative, strategic and results driven communications professional to join a growing group of Communications experts. Our team is focused on delivering cutting-edge communications solutions to address real-world business challenges. Working for one of the world's most recognized brands that is ranked #106 on the Fortune 500 and #15 on Fortune's 100 Best Companies to Work For, Capital One provides multiple opportunities to learn and grow while engaging with world-class business leaders across the enterprise. This position operates in a fast-paced environment.
As a key member of the Card PR team, you will manage external communications programs - with an emphasis on earned media - that amplify Capital One Travel. Ultimately you will be responsible for contributing to growth in awareness of Capital One's Travel brand and the best-in-class travel experiences we develop and offer to cardholders. In this role you will collaborate with the Card PR and Capital One Travel teams, along with external agencies and partners, to develop and implement creative, high-impact, integrated programming that reaches both consumers and key decision makers in the travel industry.
This position requires exceptional judgment, teamwork, attention to detail, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role. Adaptability and a sense of humor will also serve you well.
Primary Responsibilities:

• Serve as a PR representative on the integrated Capital One Travel team, partnering with Business, Marketing, Brand and Internal Communications teams

• Develop and socialize of strategic plans

• Project manage and coordinate programs across multiple stakeholders

• Develop messaging, media materials, spokesperson remarks and responses to inbound media inquiries

• Play a central role in media relations; build and foster relationships with key media, identify opportunities to drive coverage among key outlets and address manage inquiries

• Liaise with external partners and agency, collaborating to ensure flawless execution and best-in-class results

• Set goals for programming, develop measurement approach and report on results

• Introduce creative solutions to challenges; push the PR and partner teams to test new approaches

• Deeply understand the business you are supporting and leverage this knowledge to inform your approach to day-to-day work

• Stay abreast of evolving trends in the the travel and card media environment and apply insights to ongoing strategy and execution

• Constantly collaborate with teammates across the Card and overall Corporate Communications teams to develop and execute best in class programming

• Contribute to team operational excellence by supporting media monitoring, budget management, prioritization of work, development of best practices, etc.

Basic Qualifications:

• Bachelors degree or military experience
• At least five years of communications experience

Preferred Qualifications:

• At least one year of experience working in an integrated marketing and communications environment
• At least two years of experience in PR, working with or for travel, hospitality, credit card, and/or luxury goods and services
• At least two years of media relations experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $128,300 - $146,400 for Communications Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).