CFC Performance Reporting Product Owner

ROLE SUMMARY
A role at Pfizer offers talented individuals the opportunity to have a career with a real impact. Our employees come to work each day knowing that every development represents significant positive progress. We all believe in our ability to improve the future of healthcare and transform the lives of millions. Our work reaches everyone, everywhere, addressing almost every medical need. This means not only attracting the best talent but also creating an environment and culture where diversity and inclusion are championed every day, worldwide. This is an exciting global leadership opportunity with Pfizer, where we put equity, joy, excellence, and courage into practice.
As part of the Data Stewardship & Reporting (DSR) team, the Colleague Facing Colleagues (CFC) Performance Reporting Product Owner role aims to utilize the power of data to create robust products for sales colleagues worldwide. It will play a crucial part in outlining and delivering the vision for enhanced capabilities that allow sales colleagues and leadership to leverage data in an intuitive, simple, and streamlined manner.
This role will be responsible for managing the product roadmap for key products that enable our Colleague Facing Colleagues and leadership to utilize data in their daily activities, leading to meaningful engagements, improved decision-making, and better business outcomes.
The product owner oversees the innovation and launch of products. They collaborate closely with commercial partners and customers to develop a roadmap and efficiently bring products from concept to market. They work with cross-functional teams and stakeholders, including analytics, design, engineering, and user enablement. The product owner utilizes data insights to create valuable products for customers. They also stay up-to-date with industry best practices in product management and establish an agile and adaptable process for product development.
ROLE RESPONSIBILITIES
Product Vision and Roadmap

• Responsible for innovation and end-to-end launch of products.
• Collaborates with global commercial services partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Develops, owns, and executes product roadmap.
• Works with user-focused departments to define the self-service user experience, support, and monitoring for customers.
• Partners with sales departments to define the user experience for internal users, including support and monitoring.

Product Management and Execution

• Leads the product UI designs, including but not limited to sketching, wireframing, user research, etc.. based on an intimate knowledge of user journey.
• Partner with Pfizer Digital in the technical development of the product functionalities and features according to roadmap and backlog priorities.
• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Establishes standard ways of working to ensure consistency in deliverable templates and definition. Manages change control and KPI catalog for the product.
• Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful.
• Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Product Promotion and Training Content

• Collaborates with subject matter experts to identify training needs and develop engaging and effective training materials, including presentations, videos, and interactive e-learning modules.
• Ensures that training content is up-to-date and reflects the latest product features and capabilities.
• Outlines a plan to deliver training to customers, partners, and employees, using a variety of methods, including in-person, virtual, and on-demand.
• Evaluates the effectiveness of training and continuously improves training content based on feedback from participants.
• Maintains a repository of training materials and makes them easily accessible to the target audience.

Backlog Prioritization and Management

• Define and prioritize the product backlog, ensuring that the team is working on the most valuable features.
• Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders.

Product Communications

• Goals and Objectives: Clearly define the goals and objectives of the communication plan.
• Target Audience: Identify the target audience and tailor the message accordingly.
• Key Messages: Develop key messages that effectively convey the information to the target audience.
• Communication Channels: Select the most appropriate communication channels to reach the target audience.
• Timeline: Develop a timeline for the communication plan, including milestones and deadlines.
• Responsibilities: Assign responsibilities to team members for the execution of the communication plan.
• Evaluation: Establish a process for evaluating the effectiveness of the communication plan and making necessary adjustments.

BASIC QUALIFICATIONS

• Bachelor's degree (or equivalent) required. Masters (or equivalent) preferred in business intelligence discipline.
• 10+ years' experience in Biopharma, analytics, strategic consulting, business, or related area
• Strong understanding of pharma commercial data and operations.
• Proven track record of delivering business performance.
• Experience leading functional areas and leading innovation/transformation.
• Drive for optimization/excellence and delivery of exceptional customer services and experiences.
• Demonstrated agility and ability to drive program completion in expedited timelines.
• Demonstrated success in a highly fast-paced setting and analytical capabilities and critical thinking skills.
• Ability to influence without authority, setting business direction, priorities, and action plans.
• Strong project management and organizational skills with cross-functional teams of diverse colleagues
• Fluent in English (written and spoken). Multi-lingual would be an asset.

PREFERRED SKILLS:

• Strong creative thinking to outline future state products that accelerates and elevates the capabilities.
• Strong skills to develop flexible, adaptable reporting solutions as products that synthesize and tell "the story" to commercial leadership and scale across markets/Bus.
• Familiar with modern approaches to data visualization and data storytelling to help all CFCs to use data intuitively in their day-to-day decision making.
• Proven skills to drive operational excellence to drive simplification, efficiency, and innovation through our operational processes.
• Ability to assess and manage risks in the delivery process.
• Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex and challenging cross-functional projects.
• Proficient in strategic data management: organizing and understanding complex data sets from diverse sources.
• Proven ability to act as a strategic partner with the capacity to quickly establish relationships of trust, credibility, and be seen as a driving partner to senior leadership.
• Ability to identify, prioritize and describe relevant caveats and uncertainties in data, including how they relate to the business question and broader strategic priorities.
• Previous demonstrated Business / Financial acumen.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:

• Eligible for employee referral bonus
• Work location: Flexible; 2-3 days onsite/week
• Last Day to Apply: October 16, 2024

The annual base salary for this position ranges from $149,200.00 to $248,600.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Information & Business Tech