Business Transformation Manager

Job Description
DESCRIPTION:
Duties: Structuring and performing both data-driven and qualitative analyses to identify and shape strategic and transformational opportunities and recommendations. Leading change, consensus, and alignment on the target-state vision and roadmap across a diverse set of stakeholders and senior leaders. Planning and conducting research with clients and employees via in-depth interviews, facilitated working sessions, design workshops, focus groups, and surveys. Collaborating with senior stakeholders in conjunction with research to apply innovation in financial services and apply emerging technologies to commercial banking. Collaborating with design teams and Subject Matter Experts (SMEs) to use a design-thinking methodology to co-create the target-state client and internal commercial banking experience; responsible for translating design into discrete and well-scoped initiatives with robust business cases and Key Performance Indicators (KPIs) to track impact. Developing strong trusted advisor / partner relationships with key client and internal stakeholders. Preparing decks and design materials to share with clients, team leadership, senior management, and executive leadership, including presentations, executive summaries, proof-of-concept (POC), minimal-viable-product (MVP) demonstrations, and KPI progress updates. Oversee work streams and support senior team members by creating work plans, and managing deadlines and expectations. Oversee Senior Associate(s) and Associate(s) and help develop junior team members.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Business Administration, Economics, Finance, Strategic management or related field of study plus [3] three years of experience in the job offered or as Business Analyst, Strategist, Management Analyst, Management Consultant, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Administration, Economics, Finance, Strategic management or related field of study plus [7] seven years of experience in the job offered or as Business Analyst, Strategist, Management Analyst, Management Consultant, or related occupation.
Skills Required: Requires experience in the following: corporate strategy; analytical skills; financial services; operating model design and business strategy; digital transformation implementations, including journey design, prototyping, and tech innovation initiatives; design and software development processes including agile; cross-functional initiatives including collaborating across multiple teams and roles.
Job Location: 1230 Avenue Of The Americas, New York, NY, 10020. Telecommuting permitted up to 40% of the week.
Full-Time. Salary: $215,000 - $215,000 per year.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.