Business Technology Solutions Manager - Digital Products & Solutions Lead

is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. Bring your curiosity for learning; bold ideas; courage and passion to drive life changing, impact to ZS.

At we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

This role is for a Digital Product and Solutions Manager / Associate Principal, responsible for supporting the growth and development of the Digital Products and Solution Practice within the ZS Technology Services business. The successful candidate will work closely with ZS practice leadership and be responsible for building and managing client relationships, generating new business engagements, and providing thought leadership in the Digital Area.

• Support the growth and development of the digital products and solutions practice within the ZS' Technology Services Group.
• Build and maintain client relationships, both existing and new, by bringing relevant solutions and offerings to the clients
• Collaborate with our clients and client teams to understand client problems, define opportunities, and drive GTM, selling support of the practice solutions and services
• Be responsible for driving sales, delivery, of the practice solutions
• Demonstrate leadership in Digital area by bringing all aspects of Digital Transformation to clients and company
• Work closely with practice and client leadership to expand client and customer relationships with executives at the company's various accounts.
• Provide thought leadership in developing the firm's services and offerings

Responsibilities:

• Building and managing client relationships: Actively assess and present ways to serve clients by developing solutions and offerings relevant to that client
• Generating new business engagements: Drive new business opportunities by identifying and pursuing new leads, creating proposals , facilitate client discussions and presentations to drive new business and client relationships
• Monitor progress and manage risk: Monitor progress of the active leads, ensure key stakeholders are kept informed about progress and expected outcomes, and manage risks (if any)
• Lead and motivating teams: Lead and motivate teams with diverse skills and backgrounds, provide constructive on-the-job feedback/coaching to team members, and foster an innovative and inclusive team-oriented work environment.
• Counseling and mentoring junior consultants: Play an active role in counseling and mentoring junior consultants within the organization.
• Demonstrating ability to quickly assimilate new knowledge: Quickly assimilate new knowledge with deep Digital ,Tech and business acumen.
• Executive-level presence and communication: Demonstrate executive-level presence and communication skills.
• Travel: Willingness to travel to meet client needs.

The ideal candidate will have:

• A Master's degree with an emphasis in Business or Life Sciences (optional);
• 8 to 10 years of experience in System Integration and Technology consulting, ideally in life sciences in Digital products and platforms
• Experience in Application development or Product management or Rapid App Dev tools with emphasis on life sciences
• Technical understanding and business process understanding of CRM and Workflow development platforms in the Digital area
• Strong analytical and problem-solving skills
• Strong product mindset to envision solution offerings as products from start to the last mile associated with a client problem area.
• Excellent oral and written communication skills
• A strong work ethic and a willingness to travel to meet client needs
• A high level of motivation and self-starting attitude
• Experience in digital transformation, specifically in the areas of customer engagement and digital experience
• Knowledge of agile methodologies, product management and experience working in agile environments
• Experience with project management tools and practices
• Knowledge of industry regulations and compliance requirements
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to deliver high-quality work products
• Ability to manage multiple projects and priorities
• A passion for staying current with industry trends and emerging technologies

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace. Must have received full COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required upon acceptance of offer of employment. Exemption process available on a limited basis.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com