Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
The role is part of the Quality Management Office, focusing on managing and supporting audits across IT, internal processes, and industry accreditation compliance. This position ensures effective collaboration between stakeholders, accurate evidence collection, and robust audit processes to uphold quality standards and compliance.
What You’ll Do
- External Audit Management:
- Serve as the project manager for external compliance / accreditation audits.
- Act as the primary liaison between external auditors and internal subject matter experts (SMEs).
- Coordinate evidence collection, facilitate interviews, and schedule meetings.
- Assist in planning the audit scope and ensure alignment with organizational priorities.
- Track and report on the remediation of audit findings to closure.
- Internal Audit Execution:
- Collaborate with internal leadership to define the content and scope of internal audits.
- Collect, review, and analyze audit evidence for accuracy and completeness.
- Author detailed audit reports outlining processes, findings, and actionable recommendations.
- Industry Accreditation Support:
- Facilitate audits to maintain industry accreditation requirements.
- Develop and manage administrative resources, including Jira project plans, document repositories, and stakeholder preparation materials.
- Monitor remediation efforts for identified findings to maintain accreditation status.
What We Need
- Strong project management skills with experience coordinating complex initiatives involving cross-functional teams.
- Excellent communication and organizational skills, with the ability to interface effectively with internal and external stakeholders.
- Knowledge of audit processes, evidence collection standards, and report writing.
Desired Qualifications
- Familiarity with IT General Controls (ITGC) frameworks, including areas such as access management, change management, system operations, and data integrity.
- Experience in IT auditing or a similar role, which would enable the candidate to be more effective in understanding and managing IT-specific audit processes.
- Proficiency in tools such as Jira and document management systems.
What You'll Need to Succeed
- Demonstrates meticulous attention to detail in managing audit evidence and tracking findings.
- Excels in facilitating collaboration between diverse teams and stakeholders.
- Proactively identifies and resolves issues to ensure audit timelines and objectives are met.
- Thrives in a dynamic environment requiring adaptability and critical thinking.
Base Salary Band: $92,967 - $165,495
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- Named A Best Place to Work Across Multiple Prestigious Platforms! Read More
- Featured on Built In's article "Companies That Pay Well". Read More
- Now Culture Content Certified by VentureFizz. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Top Skills
What We Do
We build amazing, technology enabled solutions that make every doctor-patient engagement better, so patients can live longer, healthier lives. We provide digital, in-office patient education solutions at no cost to 140,000 physicians by partnering with healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, Bristol Myers Squibb and more.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.