Associate, People Operations 

About Clear Street: 

Clear Street is building modern infrastructure for capital markets. Outdated technology makes markets difficult and expensive to access. We're fixing that.

We started with prime brokerage, in an industry that has struggled to see any real innovation in decades. Our cloud-native, prime brokerage platform has redefined what it means to work with a prime broker - improving access, speed, and service to our clients.

We want to continue that change across all capital markets. Today, we offer institutions, professional traders, and brokers everything they need to trade U.S. equities and options. In the future, our platform will give all types of investors access to every major product in every major market.

The Role: 

The People Operations team is responsible for end to end management of all of the processes, systems and initiatives that impact our most valuable asset.  Once an individual decides to accept an offer to  join Clear Street, the People Operations team becomes their single point of contact for onboarding, new hire orientation, day 1 of employment as well as throughout their tenure at the firm.  The team coordinates with other areas within Clear Street including IT, Compliance, Information Security as well as across the entire People team responsible for Total Rewards, HR Business Partnering and Talent Acquisition.   

As a People Operations Associate, you will work closely with the People Operations Manager to own day-to-day operations and support key initiatives for the department. You will have the opportunity to participate in scaling the people operations functions in a fast growing company. This role provides someone with the opportunity to run existing processes as well as to be creative, present and implement improvements in various workflows.  

You Will:

• Own the onboarding process from offer through day 1 for all new employees; actively solicit feedback from employees and hiring managers that go through the process to find opportunities for improvement as we want this to be a signature experience.  
• Manage sensitive employee data, ensuring it is compliant, secure, up to date, thorough, and accessible when needed for scheduled and ad/hoc reporting requests.. 
• Research best practices and consistently find ways to improve our processes and policies. 
• Serve as point person for day-to-day HR requests (PTO, benefits and HR systems questions, etc.). 
• Assist the People Operations Manager and Chief People Officer with initiatives and projects. 
• Process bi-weekly payroll and be the first point of contact for employee benefits.

Requirements:

• You have at least four (4) years of previous HR experience in a fast paced environment and an interest in growing your HR knowledge. 
• You have at least two years of experience working with a HRIS, both as a user and an administrator, to assist employees with requests as well as the ability to build SOPs and document end user training for self service.
• You have strong organizational, planning, and problem-solving skills, as well as exceptional written and verbal communication skills.
• You have the ability to create order when priorities are often changing; a project management mindset and experience utilizing project tracking methodology and systems
• You consistently show attention to detail; you will be working with information that is extremely important to the people of this company.
• You take initiative to improve processes and are able to utilize technology to find ways to maximize efficiency. 

Bonus Points:

• If you are familiar with additional HR tools and technologies. 
• If you have an interest in finance and/or technology. 

We offer:

• The opportunity to join a small and growing team of good people, where you can make a difference.
• A meritocratic philosophy that champions collaboration.
• Room to innovate, solve complex business problems and build new products.
• Competitive compensation, benefits, and perks.

The Base Salary Range for this role is $70,000 - $90,000. This range is representative of the starting base salaries for this role at Clear Street. Where a candidate falls in this range will be based on job related factors such as relevant experience, skills, and location. This range represents Base Salary only, which is just one element of Clear Street's total compensation. The range stated does not include other factors of total compensation such as bonuses or equity.

At Clear Street, we offer competitive compensation packages, company equity, 401k matching, gender neutral parental leave, and full medical, dental and vision insurance. Our belief has always been that we are better as a business when we are all together in person. As such, beginning on January 2, 2023, we are requiring employees to be in the office 4 days per week. In-office benefits include lunch stipends, fully stocked kitchens, happy hours, a great location, and amazing views.

Our top priority is our people. We’re continuously investing in a culture that promotes collaboration. We help each other through challenges and celebrate each other's successes. We believe that modern workplaces succeed by virtue of having high-performance workforces that are diverse — in ideas, in cultures, and in experiences. We put in the effort to make such a workplace a daily reality and are proud to be an equal opportunity employer. #LI-Hybrid