Analyst, Sales Operations

Kargo creates breakthrough cross-screen ad experiences for the world’s leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, Austin, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2024, Kargo was recognized as a Best Place to Work by Ad Age and Built In.

Who We Hire

Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. 

Title: Analyst, Sales Operations 

Job Type: Full-time; 3 Days In Office
Job Location: New York, NY, Chicago, IL, or Los Angeles, CA
Salary Range: $70,000.00 - $90,00.00 (On Target Earning)

The Opportunity

As a Sales Operations Analyst, you'll be instrumental in supporting our dynamic sales team. As a member of the BizOps team, your role will be integral in areas such as: revenue forecasting, goal setting, productivity, and GTM strategy. You’ll succeed in this role if: you are a builder that thrives in fast-paced environments; you enjoy working across teams to execute on solutions; you enjoy finding balance between short-term needs and long-term investments; you’re collaborative, process-driven, and decisive.

The Daily To-Do

• Deliver regular business analysis to the sales team, including RFP volume and close rate trends, historical account spend, and AE performance metrics, to support data-driven decision-making.
• Create and deliver regular reports to senior management on sales performance, including revenue, pipeline, and other relevant metrics
• Contribute to the development of Incentive plans and objectives. Manage monthly commission calculations and communicate commission goals and achievements.
• Analyze and improve sales processes to enhance efficiency and effectiveness. This may involve automating certain tasks and streamlining workflows.
• Take ownership of Salesforce hygiene and continuously look for ways to optimize and improve the Salesforce system and its UI/UX including the ownership of page layouts, record types, validation rules, flows and fields.
• Understand the GTM tech stack and ensure best practices are implemented across all tools (Salesforce, Hubspot, Rattle, etc)
• Support the GTM planning process and pivotal initiatives through capacity planning, efficiency, review, market segmentation, quota/incentive design, and more
• Partner with our Analytics and Business Intelligence teams to manage available data sources, and produce clear, digestible reporting with actionable business insights
• Collaborate with various internal departments to ensure cohesive operation and alignment with company objectives

Qualifications

• 2-4+ years in sales operations, preferably in digital media or programmatic advertising
• Proficiency in CRM software, especially Salesforce
• Strong analytical skills and proficiency in BI / data analysis tools (Looker)
• Excellent communication, organizational, and time-management skills
• Experience with Excel / Google Sheets

Follow Our Lead

• Big Picture:  kargo.com
• The Latest:  Instagram (@kargomobile) and LinkedIn (Kargo)