Office of COO Coordinator

CAIS is the pioneer in democratizing access to and education about alternative investments and structured notes for independent advisors, asset managers, and bank issuers, empowering them to engage and transact on a massive scale. We believe that the combination of industry-leading technology and human interaction throughout the pre-trade, trade, and post-trade experience delivers superior operational efficiency and a world-class client experience. CAIS provides advisors with a broad selection of alternative investment strategies, including private equity, private credit, real estate, infrastructure, hedge funds, and structured notes. CAIS supports over 34,000 advisors who oversee more than $4.5 trillion in network assets.

The firm is seeking an energetic, driven, and strategic Coordinator to join the Office of COO team. Reporting directly to the Chief Operating Officer, this role will support the COO with a wide range of administrative and business-related tasks. The ideal candidates for this role will be resourceful, organized, and possess a high level of attention to detail. Given the role’s nature and exposure, the ideal candidate also will have refined interpersonal skills, gravitas, and trustworthiness. For the right candidate, this opportunity provides an exceptional pathway for growth and development, as you will interact with every area of the firm while providing critical support to the COO.  

• Coordinate and maintain the COO’s calendars and effectively manage all scheduled activities (including business meetings, travel arrangements, personal appointments, and outside board commitments) 
• Work with the COO team to strategically manage the COO’s time with respect to the organization’s priorities, goals, and objectives. This includes understanding important initiatives, preparation requirements, and managing evolving calendars accordingly 
• Prepare expense reports, organize travel and other administrative tasks as needed  
• Assist with meeting prep, meeting notes and seamless follow up 
• Can assist with researching and implementing organizational frameworks such as OKRs across the Operations and Client Services teams  
• Proactively bring together appropriate team members and resources to support key firm initiatives 
• Research and follow up on incoming issues and concerns, including those of a sensitive or confidential nature 
• Work independently, as well as with the Operations & Client Services teams on various projects 
• Plan team building events for the Operations & Client Service teams  
• Additional responsibilities to be determined based on capacity, skill and interest  

• Bachelor’s degree required 
• 1+ years of administrative experience, preferably in the financial services industry or C-Suite 
• Experience coordinating multiple competing priorities in a fast-paced environment 
• Ability to independently execute instructions with great attention to detail and consistently produce work that is thorough and meticulous 
• Highly refined communications and writing skills 
• Creative problem solving and logical thinking skills with an inherent desire to learn 
• Ability to take detailed notes during meetings
• High level of integrity due to dealing with sensitive and confidential information
• Excellent time management skills, ability to coordinate multiple competing priorities in a fast-paced environment
• High EQ, positive attitude and good at building relationships
• Familiarity with Microsoft Office, Airtable Slack, Salesforce and Confluence a plus
• Ability to work out of our New York City office 3+ times a week 

CAIS is consistently recognized as a Best Place to Work, and our culture is at the heart of our success. We are committed to fostering an inclusive environment where employees can be their most authentic selves and feel inspired and supported to bring their voice forward to drive community, growth, and innovation. We are an equal opportunity employer, and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.  Learn more about our culture, benefits, and people at https://www.caisgroup.com/our-company/careers. 

CAIS’ compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. If you are located in New York, New York, the base salary range for this role is $80,000 - $100,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. 

CAIS offers a comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do not require a minimum number of days in office per week. For more information on our benefits and career opportunities, please visit our website: https://www.caisgroup.com/our-company/careers.