Account Manager

Job Overview and Requirements 
Sovereign Insurance Group is looking for an Account Manager to support niche clients and collaborate across teams to provide best-in-class service. As an Account Manager, you are responsible for the day-to-day servicing of commercial lines clients, maintenance of exceptional customer relations, and acting as a generalist within our industries. The ideal candidate will be a diligent team player who constantly seeks to understand the issues related to our industries and will have (or be willing to learn) the expertise, market knowledge, and drive to deliver the highest quality results.
About Sovereign Insurance Group
Since 1959, Sovereign Insurance Group has been a leader in the non-profit, commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization, we are poised to continue our expansion.
We believe in approaching our clients, our insurance companies, and our employees with humility and always considering the other party's interests above our own.  This philosophy guides us in taking our talents, our time, and industry know-how to provide the best overall results we can for our clients.
Responsibilities

• Manage and retain existing book of business. 
• Review and process bill renewals, new policies, and policy changes. 
• Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company. 
• Handle coverage questions, research, and resolve problems. 
• Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.
• Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.
• Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies. 
• Perform other duties as may be required or assigned.

Requirements

• Bachelor's Degree or industry-related experience
• Valid FL 2-20 Property and Casualty license. 
• Two (2) or more years of commercial multi-line property and casualty experience. 
• Insurance designation preferred. 
• Ability to work well in a team environment while maintaining dedication to growth and quality customer service. 
• Exceptional organizational and customer service skills.
• Excellent written, interpersonal, analytical, and verbal communication skills.
• Must be able to multi-task, delegate, and handle responsibilities with minimal supervision.
• PC proficiency required. MS Office (Word and Excel) preferred.
• Familiarity with AMS360 or other similar systems is a plus.  

Benefits

• Competitive salary, commensurate with experience.
• Health insurance, vision, dental, life insurance, and short-term disability insurance. This includes an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
• 401K with employer matching.
• Remote work environment for residents of CT, FL, LA, PA, NJ, and SC. 
• Hybrid work opportunities in Tampa, FL and Berwyn, PA.
• PTO and paid holidays to support work-life balance. PTO is based on experience and expected to increase overtime.  
• A casual office environment with a dedicated and professional team.