Account Manager, Client Success, Demand Facilitation

Account Manager, Client Success, Demand Facilitation
New York, NY
Hybrid Schedule (M/F remote, T/W/TH in-office)
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The Account Manager works directly with Brands, Agencies, DSPs, and Trade Desks to successfully manage programmatic ad campaigns across Magnite's platform. The Client Success team focuses on partnering with the Demand Facilitation Sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the Operations and Media Planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans.
In this role you will:

• Collaborate with Demand Facilitation to manage client relationships and campaigns, pre-sale and post-sale
• Act as the go-to point of contact and subject matter expert for clients and their campaigns
• Educate clients on the Magnite offering, supply, and products
• Monitor pipeline and revenue tracking and manage progress toward team and company goals
• Build and maintain collaborative working relationships with cross-functional internal teams
• Strategically identify opportunities for account growth through data analysis and your understanding of clients' KPIs
• Provide campaign reporting, insights, and updates on a daily/weekly/monthly basis
• Troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaign
• Conduct in-market meetings and quarterly business reviews in collaboration with Sales
• Showcase a positive mindset, a solution-oriented outlook, and a dedicated work ethic

We're looking for someone with:

• Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Proven capacity to uphold professional business connections
• Strong motivation and capable of working in a fast-paced entrepreneurial environment
• Exceptional abilities in written and verbal communication, as well as presenting ideas, and adept in interacting with clients
• Strong analytical/Excel skills; including the ability to spot trends in large data sets. Experience in Google Suite, Tableau, and any other reporting platforms.
• An understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including Ad servers, SSP, DSP, RTB, etc.).
• Effective time management skills, ability to multitask, attention to detail, proactive prioritization, and delivery of high-quality work in a fast-paced environment.
• An outcome-focused approach, committed to demonstrating accountability, ownership, and urgency for results.
• A sense of intellectual curiosity that leads to actionable insights that benefit your accounts.
• An eagerness towards undertaking new challenges that directly impact the business.
• The ability to balance competing dynamics in a fast-paced and complex environment.
• An aptitude for technical troubleshooting and proactive analysis in the ad tech ecosystem.
• A positive mindset, a solution-oriented outlook, and a dedicated work ethic.

Total Rewards Include
Comprehensive Perks and Benefits:

• Comprehensive Healthcare Coverage for You and Your Family from Day One
• Generous Time Off
• Holiday Breaks and Quarterly Wellness Days
• Equity and Employee Stock Purchase Plan
• Family-Focused Benefits and Parental Leave
• 401k Retirement Savings Plan with Employer Match
• Disability and Life Insurance
• Cell Phone Subsidy
• Fitness and Wellness Reimbursement

Company Culture:
We believe collaboration is essential to success. Magnite's hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.

• Community Service and Volunteer Events
• Company-Matched Charitable Contributions
• Wellness Coach and Mental Health Support

Magnite Invests in You:

• Career Development Initiatives and a Career Growth Framework
• Culture and Inclusion Programs
• Bonusly Peer-to-Peer Recognition Program

About Us
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
In New York, the base salary range for this position is: $80,000 - $90,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI).
Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
Our DEI Commitment: To establish Magnite as a thought leader by diversifying voices within Magnite, cultivating a culture in which employees feel safe as their authentic selves, and by investing in strategies to support Magnite's local communities.
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