We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens of carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure. Don’t just take our word for it! Discover what life at Route has to offer.
The team
The Route Sales team discovers, onboards, and nurtures partnerships with global, innovative brands that want to build a modern relationship with their customers — from checkout to delivery and beyond. More than 15,000 merchants are part of the Route network today, and we’re just getting started! Whether you’re just getting started in sales or you’re a leader with deep experience in the field, you’ll find limitless opportunities to push the envelope and grow your career within this team.
The opportunity
The Route Sales team is looking for an Account Executive who has a track record of exceeding quotas selling SaaS products to help grow Route’s core client base. You have the opportunity to become a vital part of our mission by prospecting new customers, nurturing the relationships you have already built, and playing a key role in driving Route’s sales initiatives forward. Our Account Executives play a pivotal part in. shaping our sales organization, and making a tangible impact every step of the way.
What you’ll do
- Consistently meet sales quotas and proactively lead the sales process to propel business growth
- Cultivate new client relationships through various channels such as cold call, email, and other creative outreach
- Take charge of the sales process in tandem with diverse teams including deal desk, sales engineering, product marketing, and others to drive new logos and revenue
- Coordinating closely with our Implementation Team to ensure seamless onboarding for clients
- Maintain an understanding of the competitive market space and how to effectively position Route
- Foster client engagement through regular points of contact and support
- Represent Route at industry events, expanding our market presence and building powerful connections.
- Exercise care and responsibility when handling sensitive personal data.
What we’re looking for
- 5 years of experience selling at fast growing tech and web services companies, specializing in the SaaS market.
- Demonstrated ability to initiate and nurture new relationships, fostering trust and rapport.
- Proven track record of consistently exceeding sales quotas
- Strong ambition to drive progress and contribute to Route’s journey, making a meaningful impact to its mission
- Experience selling ecommerce products preferred
- Open to traveling occasionally for business needs
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role: $115,000 base salary NYC
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
What We Do
Route gives consumers the power to track all their orders in one place from any merchant.
With a Route integration, a consumer is able to carbon neutralize their package with green tracking and green package protection. If any issues arise, users can resolve an order issues within a few taps with resolve.
Additionally, Route partners with merchants to turn tracking into a brand-building opportunity, providing a full suite of ecommerce tools that easily integrates into their site, and allows merchants to optimize how their brand is discovered by shoppers worldwide.
Learn more at www.route.com
Why Work With Us
We are a diverse group of talented trailblazers & passionate disruptors. We are the builders, the influencers, the trendsetters. We never settle for the status quo & are actively looking to make a huge dent in the world. We show up in big ways - for our customers, our merchants, our community & most definitely, for each other.
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