Account Executive- Alliances

Posted 4 Days Ago
Hiring Remotely in USA
Remote
5-7 Years Experience
Artificial Intelligence • Enterprise Web • Sales • Software • Analytics • Business Intelligence • App development
MaestroQA builds software to help Support teams gain insights from their data and improve the customer experience.
The Role
The Account Executive will transition into a managerial role in alliances, focusing on enhancing management strategies and promoting performance excellence within organizations. Responsibilities include driving partnerships, educating customers about HR challenges, and improving the skills of team leads and individual contributors. Travel is expected to foster these relationships.
Summary Generated by Built In

Location: United States

This job is for a current Account Exeuctive (at the Mid-Market or Enterprise level ) that is looking to transition to and fast track their career into a director or manager of alliances position

About Us

We like to work on problems that are important but unpopular and rally the company around educating the target customers on why they should pay attention to this unpopular but important problem.

To our surprise, management is broken at most companies and the result is individual contributors being under-skilled, under-developed, and the wrong people getting promoted and recognized.

At the intersection of HR tools and Business Intelligence, there is a gaping unaddressed problem around optimizing people in their work. We have been fooling ourselves to think the real solution is making people more efficient when the root cause is figuring out how do we uplevel people’s skill, judgment, and intuition.

There will be a software category called Performance Excellence and we are on a mission to help companies address this by building performance excellence cultures. What is a performance excellence program?

It’s about enabling team leads with the tools and guidance to go from average managers to great managers - managers that are excellent coaches to their team.

It’s about enabling the individual contributors with access to their metrics to better own their performance, career trajectory, and skill development.

The primary department we work with are Customer Service teams / Contact Centers today. We work with hundreds of customers - learn more at www.maestroqa.com.


The Maestro Mindset

In addition to evangelizing Performance Excellence - we want the reason people to be here to be because -

●  This is the place that took a bet on the underdog when most others overlooked you

●  This is the place someone comes to to transform their skills to the next level

●  This is the place someone transforms their life financially over 5-10 years or skip 5 years in their career for the next opportunity

Maestro will be tougher than 99% of other jobs but for the people who enjoy ‘tough’, it will also be the most rewarding.


Why this Opportunity

●  Partnerships are a critical, central, growth driver for our company so you have lots of cross-functional and executive support

●  We are Salesforce’s preferred partner in our space currently and with the growth in Salesforce Voice, we have a huge opportunity to double down on our partnership going forward


Key Requirements

●  Highly ambitious, go-getter

●  Natural salesperson

●  Willing to travel a lot


Equal Employment Opportunity Policy

MaestroQA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Top Skills

Salesforce

What the Team is Saying

Harrison Hunter
Daniel
David
Shantae
Heli
Nora
YuJin
Douglas
Coco
Ben
Aron
George
Vasu
The Company
New York, NY
67 Employees
Remote Workplace
Year Founded: 2013

What We Do

Our mission is to help companies across the world improve their customers’ experiences with better customer support. Our solutions streamline quality assurance practices, improve customer support coaching, and provide data-driven reporting. We’re growing rapidly to help reshape how some of the world’s fastest-growing and most innovative companies — including DraftKings, DoorDash, Etsy, Shopify, Peloton, and more — engage with their customers.

Why Work With Us

It's our focus on building trust with each other, competing against ourselves - not others, and continuous self-improvement.

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MaestroQA Offices

Remote Workspace

Employees work remotely.

Remote-first with strong bases in LA, SF, NY, and Singapore, we're a diverse team working to reinvent how customer support teams are run.

Typical time on-site: None
New York, NY

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