Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
21GRAMS, a Real Chemistry subsidiary is an advertising agency born to make healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?
Role summary:
21GRAMS is in search of an Account Director. In addition to being the diplomatic face of the brand, both internally and externally, they accept the role of manager, liaison, thinker, and problem-solver. The Account Director leads broad-based, complex work-streams, is critical to the smooth running of Accounts, is a credible advisor and has very strong marketing communications experience. The Account Director has mastered communications, project management, and has a strong point of view on the pharmaceutical side. This person should be able to confidently lead client projects and internal teams, encouraging smart, effective and integrated solutions, and always deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients.
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.
What you'll do:
- Establish and maintain productive working relationships to drive agency success
- Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition
- Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs)
- Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals)
- Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively
- Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales
- Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team
- Demonstrate a solutions-oriented approach and collaborate across teams to drive success
- Pursue business objectives, while developing talent and preserving the 21GRAMS culture
- Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance
- Set clear expectations for the team, providing tools and information individuals need for success
What you should have:
- Bachelor’s degree in communications, marketing or a related field or equivalent experience is required
- 5-7 years marketing experience, agency environment preferred.
- Strong ability to multi-task and manage multiple projects with strong organizational skills.
- Excellent business communication skills
- Strong written and oral communication and presentations skills
- Experience working on Therapeutic brands a plus
- Previous experience managing junior staff preferred
Pay Range: $130,000.00-$150,000.00
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Boston, San Francisco, Carmel (IN), Manchester (UK), Edinburgh (UK), and London (UK) – that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Real Chemistry New York, New York, USA Office
199 Water Street, New York, New York, United States, 10038
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