Vetcove
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As an AI Integrations Software Engineer at Vetcove, you will integrate LLM models like those from OpenAI into the existing features of the platform. You will be responsible for developing AI-powered features, evaluating AI models, conducting performance testing, and collaborating with the engineering team to enhance product capabilities.
The Vet Clinic Implementation Associate manages large-scale projects to enhance customer experience and streamline processes at Vetcove. This client-facing role requires effective communication with stakeholders and coordination between engineering and business teams to meet project milestones and expectations. The associate develops project plans, updates stakeholders, and assigns tasks based on team members' strengths while ensuring alignment with business goals.
As a Talent Sourcer at Vetcove, you will play a critical role in helping to expand the team with top talent by sourcing and engaging candidates, determining best practices in recruiting, analyzing sourcing metrics, and creating sourcing strategies.
In this role, you will define and execute digital acquisition programs, collaborate with cross-functional teams, create engaging content, design email marketing campaigns, test and optimize the customer conversion funnel, and analyze marketing initiatives to drive growth at Vetcove.
Design Engineer at Vetcove responsible for implementing high-quality design features and user experiences in desktop and mobile applications. Requires attention to detail, expertise in React and CSS, and a passion for design trends. Bachelor's degree in Computer Science or related field and 3 years of software development experience with React.
As a Technical Support Associate at Vetcove, you'll handle complex support inquiries related to software bugs and data issues. Your role will involve liaising with veterinarians, troubleshooting inquiries, documenting bugs, and working collaboratively to enhance user experience on the platform. Strong communication skills and experience in a customer-facing technical role are essential.
As a Front End Software Engineer at Vetcove, you will design and develop innovative solutions for the platform, enhancing user experiences for veterinarians and pet owners. You will collaborate with a team of developers to create intuitive software, focusing on end-user needs and leveraging technologies to streamline veterinary care.
As a Data Engineer at Vetcove, you will design and maintain scalable data pipelines, manage data workflows, integrate external data sources into the analytics team's warehouse, and utilize AI techniques to enhance data management.
As the Head of Customer Success at Vetcove, you'll manage a team focused on supporting major manufacturer partners, develop strategies for client initiatives, conduct account reviews, and optimize team processes while fostering professional growth within your team.
As a Purchasing Coordinator, you'll manage purchasing and inventory for Vetcove's platform, focusing on developing inventory strategies, placing purchase orders, collaborating with partners, analyzing data trends, and implementing process improvements to enhance efficiency and cost savings.
As a Product Designer at Vetcove, you will collaborate closely with the engineering team to create exceptional user experiences. Your responsibilities include conducting user research, wireframing, creating user flows, and delivering high-fidelity design assets. You will also establish design patterns, define the product roadmap with the product manager, and ensure that the final build matches the design intent.
As a Software Engineer at Vetcove, you will contribute to the development of eCommerce and mobile platforms for veterinary practices, including building and enhancing interactive applications, implementing new features, and collaborating with cross-functional teams. You will engage in projects that require innovative solutions and effective user experiences.
The Chat Support Associate at Vetcove will support veterinary professionals by engaging with users via live chat, email, and phone. Responsibilities include troubleshooting issues, managing accounts, and collaborating with internal teams to enhance platform features. The role emphasizes excellent communication and a proactive approach to customer engagement.
The Customer Support Manager will oversee and optimize customer support processes, lead a team of offshore support associates, and ensure excellent user experience through various channels. Responsibilities include training, performance measurement, and collaboration with leadership to identify business needs.