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Responsible for directing and managing Inside Plant Operations staff and facilities, implementing operational practices, and ensuring stable product delivery aligned with company initiatives. Oversees designated inside plant operations and provides engineering operational support for new technologies. Directs quality control programs, ensures adherence to company policies and standards, and leads capital budget process. Minimum qualifications include a Bachelor's degree in engineering, 10 years of network operations/engineering experience, and 6 years of management experience.
Coordinate right of entry and service installation processes, maintain positive relationships with team members and partners, manage order volume and small projects.
Manage a sales team to achieve and exceed budgeted sales goals for Small and Medium-sized businesses. Coach and lead Account Executives, resolve customer complaints, and ensure positive relationships with customers and partners. Recruit, train, and coach sales team members. Maintain knowledge of communications technologies and services.
