Search the 10 jobs at Rho

As a Senior Associate on the Client Service Team, you will be responsible for resolving customer inquiries, managing escalated issues, and driving enhancements to the client experience. Your role will involve collaboration with various teams, analyzing client feedback for improvement recommendations, and providing guidance to junior team members on issue resolution.

As an Implementation Specialist at Rho, you will manage the onboarding experience for clients, ensuring smooth technical implementations of Rho's financial solutions. Key responsibilities include client training, project management from start to finish, and collaboration with various teams to enhance implementation processes and customer satisfaction.

As a Partner Sales Account Executive, you will manage client relationships with accounting firms to grow their client base on Rho. Your role involves engaging new and existing partners, delivering product demos, and working closely with various teams to enhance customer satisfaction while achieving new sales targets.

Lead and mentor a high-performance engineering team, managing day-to-day operations and technical strategy. Oversee development of scalable technology solutions while ensuring alignment with business objectives. Collaborate across teams to deliver user-centric products and anticipate technical challenges as the platform grows.

As the Senior Payments Product Manager, you will lead the development of core banking functionalities, collaborating with multiple teams to shape the vision and strategy for Cash Management. Your role involves translating product strategy into actionable objectives, focusing on customer needs and market dynamics while ensuring the excellence of Rho's financial products.

The Implementation Specialist at Rho will manage customer onboarding, ensuring a smooth implementation of finance solutions. Responsibilities include training sales teams, supporting clients during the sales cycle, and enhancing implementation processes. The role requires strong communication skills and a focus on customer satisfaction while collaborating with various internal teams.

The Director of Client Service at Rho is responsible for enhancing service standards and operational excellence in the fintech sector, leading a team of 15-20 Service Associates, overseeing quality assurance processes, training, and managing various operational tasks. This role involves collaboration with cross-functional teams to improve customer experiences by analyzing feedback and implementing continuous service improvements.

The Risk Operations Analyst will enhance Rho's risk management framework by maintaining policies, leading audits, coordinating due diligence, and fostering a culture of compliance. This requires collaboration with internal teams to integrate risk considerations in operations, providing insights for decision-making, and escalating risks to senior leadership.

The Head of Brand Marketing at Rho will lead in-house branding efforts, oversee brand strategy, manage a team of brand designers, and collaborate cross-functionally to ensure brand consistency. They will analyze brand performance, develop brand assets, and manage the brand department's budget, aiming to elevate Rho's brand in the market.

As a Demand Generation Manager, you will develop and execute marketing strategies to drive sustainable growth for startups, create and implement full-funnel campaigns, optimize through data analysis, and collaborate with sales and cross-functional teams to enhance engagement and lead quality.