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Regal.ai
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As Director of Customer Success, you will lead the Customer Success team, driving performance and key business metrics while ensuring customer satisfaction. Responsibilities include developing customer success strategies, managing key customer relationships, analyzing metrics, and fostering skill development within the team.
The Product Specialist (AI Agent) will undergo training to build and optimize AI agents for customer interactions, collaborating with various teams to enhance offerings based on customer needs and AI best practices. They will lead projects, present performance metrics, and identify product improvement opportunities.
The Product Manager at Regal.ai will collaborate with cross-functional teams to shape the product roadmap, interact with customers to gather feedback, motivate requirements for new features, and ensure successful implementation with engineers and the data team. This role involves reviewing and testing features to enhance customer adoption.
