PlayPlay
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As a BDR Manager, you will lead the US Business Development Representative team by recruiting, mentoring, and coaching members to surpass goals. You will implement performance management initiatives, drive lead generation efforts, and collaborate with various teams to enhance sales strategies and process efficiencies. Building the team and fostering a collaborative culture are key parts of this role as well.
As a Customer Care Specialist at PlayPlay, you will handle customer requests using ZenDesk, ensure quality support, offer video expertise, optimize service offerings, and create educational content. You'll also collaborate with various teams to improve the product based on user feedback, while developing your own expertise in the video industry.