Pilotfiber
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As a Customer Experience Specialist, you will onboard customers, manage multiple projects during their service activation, handle customer upgrades, address high-priority issues, and advocate for customer needs across various teams. You'll also organize customer data and provide feedback for improving customer experience.
As an Account Executive at Pilot, you will be responsible for daily outreach to prospects, managing the full sales cycle, developing strategies to meet sales targets, and conducting consultative meetings. You will utilize Salesforce and SalesLoft for reporting, optimize strategies using data insights, and maintain data integrity in CRM while providing regular performance reports.