Search the 5 jobs at Pendo.io

The Customer Experience Operations Manager will develop strategies to enhance customer value and retention, operationalize processes, and provide data insights to drive efficiency and improvement in services and customer success. They will collaborate with leadership to make data-driven decisions and manage performance initiatives across the organization.

As a Sr. R&D Program Manager at Pendo, you will lead large-scale product initiatives, guiding multiple scrum teams to ensure successful product launches. You will collaborate with cross-functional stakeholders, manage project scope, and leverage agile methodologies to deliver exceptional customer satisfaction while aligning with strategic objectives.

The Sr. Global Privacy and Data Protection Counsel at Pendo will oversee the company's global data privacy needs, ensuring compliance with evolving regulations and training legal colleagues on privacy matters. They will also collaborate with various teams to integrate privacy features into products and lead legal activities related to privacy.

The Sr. Customer Success Manager will partner with customers to enhance their journey, ensuring they achieve their business goals through effective use of Pendo’s technology. This role involves maintaining relationships with stakeholders, facilitating complex projects, creating success plans, and driving customer satisfaction and retention.

The Senior Product Manager will lead the product strategy and roadmap, collaborate with cross-functional teams, understand customer workflows, prioritize feature development, and analyze outcomes to improve customer satisfaction and business impact. The role requires 5+ years of product management experience and strong analytical skills.