Search the 8 jobs at Pendo.io

The Customer Experience Operations Manager at Pendo will enhance the operations of the CX organization, focusing on customer value and retention. Responsibilities include developing strategies, analyzing data for actionable insights, and implementing scalable processes. This role requires strong communication skills and the ability to manage multiple projects.

The Sr. R&D Program Manager will lead and manage large-scale initiatives, guide multiple scrum teams through product launches, and ensure alignment with strategic objectives. This role requires expertise in agile methodologies and effective communication with diverse stakeholders to drive projects in a fast-paced environment, ultimately enhancing customer satisfaction.

The Sr. Customer Success Manager at Pendo is responsible for partnering with customers to enhance their experience and ensure satisfaction with the company's technology. This role involves developing customer success strategies, managing a portfolio of clients, facilitating projects across teams, and acting as a trusted advisor to customers for retention and expansion. Strong engagement with enterprise stakeholders and communication skills are crucial for success.

The role involves leading Pendo's global data privacy needs, ensuring compliance with international data regulations, developing and communicating privacy strategies, and providing legal counsel on data protection to various business units. The candidate will collaborate across teams, negotiate contracts, and provide training on data privacy obligations.

The Sr. Product Marketing Manager will analyze competitive and market intelligence, contribute to product strategy, develop sales training, and create persuasive marketing content. This role requires strong communication and technical skills for collaboration with sales and product teams.

The Sr. Manager, Sales Engineering will lead a team of sales engineers supporting the Enterprise segment, focusing on hiring, coaching, and driving performance. Responsibilities include collaborating with sales leaders, mentoring team members, and participating in strategic problem-solving for enterprise customers.

The Field Marketing Manager will work closely with the sales team to create and execute marketing programs aimed at pipeline growth and lead generation. Responsibilities include managing regional in-person events, collaborating with cross-functional teams, analyzing performance metrics, and ensuring exceptional experiences for attendees.

The Sr. Software Engineer, Backend will design and architect AI infrastructure integration with backend systems, develop scalable APIs and services, and act as a liaison to communicate architectural decisions to engineering teams. This role focuses on delivering high-quality AI-driven features efficiently.