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As a Small to Medium Business Account Executive at Optimum, you will focus on prospecting new customers and educating them about the company's connectivity solutions. You'll craft customized telecom packages, deliver compelling sales presentations, negotiate deals, and build long-term relationships to enhance customer satisfaction and retention.
The Manager - Account Service is responsible for cultivating strong relationships with customers, overseeing service level agreements, and ensuring high-quality customer experiences through effective communication and problem-solving. This role involves conducting account reviews, managing escalations, and collaborating with sales teams to enhance customer satisfaction.
The Community Account Manager is responsible for managing a portfolio of multi-dwelling unit properties by achieving sales goals, coordinating marketing events, building relationships with property staff, and ensuring high-quality service delivery. Key tasks include conducting property visits, reporting performance metrics, and liaising with internal departments to resolve service issues.