Notion
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The Customer Success Strategy & Operations Lead will support the global Customer Success team, ensuring customers realize value with Notion. Responsibilities include advising leadership, managing KPIs and targets, developing best practices, driving performance analyses, and leading cross-functional initiatives to improve customer engagement and revenue.
As a member of the Trust Engineering team, you'll have many opportunities to safeguard Notion's community and help build a trustworthy environment.
The Product Design Manager will lead a design team at Notion, ensuring product simplicity and intuitiveness. Responsibilities include supporting designers, enhancing collaboration across teams, and maintaining high design standards. The ideal candidate will have experience in product leadership, a strong design background, and the ability to foster a diverse design culture.
As an Account Executive, you will develop new accounts, maintain relationships with existing customers, drive contract renewal processes, conduct product demos, and work collaboratively with internal teams to enhance customer experience and sales processes.
As a Data Scientist in Product at Notion, you will work closely with product and engineering teams to analyze user interaction data, design experiments, and influence product decisions. You will create and maintain performance dashboards, communicate discoveries across the company, and drive impactful changes through data-driven insights.
As an Account Executive, you will be responsible for building pipeline, generating revenue, and expanding strategic customer accounts. You will maintain relationships with existing customers, conduct product demos, and collaborate with internal teams to enhance customer experiences and drive sales.
Join the Web Presence team at Notion to enhance and shape Notion's website. You'll work through the design process, from initial concepts to production, and collaborate across teams to bring design initiatives to life. A strong commitment to design excellence and communication skills are essential for this role.
As a Sales Insights & Planning professional at Notion, you'll enhance the go-to-market strategy by establishing sales metrics, designing performance dashboards, supporting leadership reviews, and developing sales forecasting models while collaborating across teams to translate data into actionable insights.
Lead the design and implementation of global compensation and benefits strategies while overseeing HR technology and People Operations at Notion. Build an exceptional team, drive operational excellence, and enhance employee experiences through data-driven insights and innovative solutions.
The role involves implementing and maintaining Accounting and Finance systems, conducting analysis of business processes, collaborating with stakeholders to gather requirements, and delivering solutions to improve efficiency. Responsibilities include systems testing, enhancements, and providing support for G&A systems, particularly around NetSuite ERP.
As the Head of Technical Recruiting, you'll oversee the growth of technical teams by leading a global recruitment team. Partnering with company leaders and implementing strategic hiring practices, you'll ensure Notion attracts top-tier talent while fostering diversity and inclusion in the recruitment process.
As a Billing Support Specialist, you'll address billing and payment escalations, troubleshoot payment discrepancies, collaborate with multiple teams, and enhance operational workflows. You'll also maintain KPIs, update knowledge base documentation, and share insights to improve efficiency in customer support.
As a Product Support Specialist, you'll enhance support processes, resolve complex technical user issues, and collaborate with Engineering and Product teams. You're expected to drive improvements in customer satisfaction and operational efficiency while managing key performance metrics and participating in on-call support.
Join Notion as a Product Manager for the Calendar app, responsible for defining a vision, improving product features, and guiding prioritization. Collaborate with cross-functional teams and contribute to making the product more valuable for business customers. Experience in product management and a commitment to diversity and inclusion are key.
As a Software Engineer on the Web Presence team, you will maintain and optimize Notion's front-facing website, collaborating with various stakeholders to enhance user engagement and signups through end-to-end experience delivery, problem-solving, and feature development using modern web technologies.
As a Software Engineer on the search team at Notion, you will be responsible for building advanced search and retrieval systems, enhancing search relevancy, ensuring the reliability of the indexing pipeline, and leveraging AI techniques to improve user experience. You'll collaborate with various cross-functional teams to implement these functionalities.
As a Technical Program Manager, you will design and operate security-related projects, improve project management practices, monitor project progress, design a vulnerability management program, define service-level agreements, and drive planning processes for Security strategy at Notion.
As the Professional Services Lead, AMER, you will manage pre-sales and post-sales engagements, helping customers adopt the technology. You will refine the professional services catalog, negotiate engagements, track KPIs, and work with cross-functional teams while ensuring high-quality service delivery and growth of client relationships.
The Product Operations Manager will enhance collaboration and efficiency in product development by streamlining processes, coordinating product launches, and managing stakeholder feedback. Key tasks include product enablement, launch coordination, feedback analysis, and supporting prioritization efforts within the product team.
