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Lead and manage a team of Enterprise Account Managers to achieve revenue goals, drive customer satisfaction, and optimize customer experience. Partner with cross-functional teams to ensure client delight and revenue growth. Travel required for onsite activities. Requires 5+ years of management experience in Enterprise Account Management or Sales positions within a SaaS or high-growth technology company.
As an Account Management Associate, you will be responsible for supporting the travel and expense needs of administrators, ensuring excellent customer experience, managing accounts, driving revenue opportunities, and providing feedback to improve customer service and product development. This role requires a bachelor's degree or relevant working experience with 1-2 years in Sales or Account Management within a SaaS company. Strong organizational and communication skills, attention to detail, and passion for customer experience are essential.
The Manager of IT Systems Engineering at Navan is responsible for leading, mentoring, and developing the IT Systems Engineering team, overseeing system integrations, automating processes, enhancing system security and scalability, establishing team standards, driving IT automation efforts, leading IT projects, collaborating across departments, and maintaining comprehensive project documentation. The ideal candidate should have 6+ years of experience in IT Systems Engineering with managerial experience, expertise in managing SaaS apps and IT systems, knowledge of IAM concepts and API integrations, and experience with cloud infrastructure.
