Lincoln IT
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The Application Support Engineer is responsible for supporting and maintaining business applications in a healthcare environment, providing tiered support, configuring collaboration tools, managing user accounts, and optimizing platform performance. The role also involves troubleshooting technical issues and collaborating with stakeholders to understand their requirements.
The Tier II Support Engineer will provide phone support and remote troubleshooting for workstation issues, install and upgrade software, as well as install service packs and security updates. The role involves onsite support and helpdesk functions to resolve customer system problems across various technologies.
The Developer will handle ETL processes, utilize skills in SSIS, C#, Python, and Javascript to design server/client side applications using REST API. They will work independently on internal ticket requests and contribute to learning new product systems.
Provide on-site and remote support for Microsoft desktop PCs, troubleshoot user issues, install and upgrade software, and support proprietary applications. Responsibilities include analyzing and resolving end-user client issues, and providing helpdesk support.
